Highly critical and dismissive of our parenting style. Very angry if we didn't go along with advice that had nothing to do with medical need but more parenting style. Questioned my ability to make decisions based on having PPD, which is probably the worst thing you can say to a mom with PPD. Insensitive to parent, great rapport with kid. This was years ago, hope things have changed.
This office phone line will not accept calls to confirm appointments. The phone lines make it hard to communicate with any staff as phone prompts are hard to navigate through and if you have to cancel and don't get through they charge you a 50.00 fee for a supposed no show.
Dr. Kendrick has been my daughter's pediatrician for years. She has been amazing - extremely thorough, professional, kind, and competent. She diagnosed my daughter almost immediately with a chromosomal abnormality that she had since birth (at age 12), that no other doctor previously had noticed. I would recommend her highly with no hesitation.
We saw Dr. Kendrick as the pediatrician in the cleft clinic at the ACH. What an amazing doctor. We've probably only seen her three times (how much we wish we can have her as my daughter's pediatrician) yet she has set such a good impression, way beyond my expectation of a doctor. Very thorough, patient, knowledgeable. Very kind and soft spoken - never scared the kid. She was my daughter's pediatrician for cleft-related matters but she checked her all over even more thoroughly than our own pediatrician.
This is probably one of the best doctors I ever had opportunity to deal with. She is extraordinarily knowledgeable and caring, and very pleasant to deal with. We trust her without reserve. The wait time is at times a bit long, but patients are clearly forewarned that precedence is given to emergencies and patients with special needs or those that are severely ill. The staff is very helpful and nice but the new receptionist is really cranky.
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