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Rate Dr. Phillip Park

Staff
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Dr. Phillip Park's Ratings

4
Staff
2
Punctuality
2
Helpfulness
3
Knowledge

Dr. Park has continually refused to follow what I wish and continues to send me in for unhelpful and extremely painful surgeries that only make my hearing worse, It is very difficult to miss large amounts of school due to being in Grade 11. I have fallen behind multiple times because of surgeries and appointments with him. He continually tell us that I'm faking and that my hearing really isn't as bad as it is. Even though Bart (my favourite audiologist) continues to say my hearing isn't getting better. I want to switch but everyone says he is the "Best in Western Canada" which makes me mad because he has done nothing for me.

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flag | Submitted Aug. 27, 2015

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I wish I could rate Dr. Park, but I didnt even get to see him? I woke up one morning with random ringing in my ears. When it didnt go away i went to my doctor and was refered to Dr. Park (the best ENT in Calgary!) I waited 8 months for this appointment. During that wait time i had accepted that i had tinnitus, however I looked forward to my appointment to try to find out why, or how to deal with it. I did have to reschedule once, but the staff were super accommodating and understanding and got me in at their earliest convenience. Day of the appointment, i waited one hour for my hearing test, then another half hour for Park (Im pretty patient, and understand wait times at hospitals). The audiologist and nurses were all super friendly and attentive. But then, Dr Smith(?) I didnt even get her full name, but she was the resident ENT at the South Health and works closely with Dr Park, came in, had a look at my ears, and started chatting about nerve damage (no reasons as to why i had nerve damage) and how we all have ringing in our ears if we are in a quiet enough room..... basically told me to get used to it, and sent me on my way with a card in case it starts to really bother me(It has, and still does- as i tried to explain to her). Apparently Dr. Park can't be bothered with minor cases- even if you wait eight months to see him. (1 star for knowledge - as its required field, but i really didnt see him so i cant give a star there)

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flag | Submitted Aug. 13, 2015

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr was incredibly rude, made fun of my accent and was very abrupt. My ears had been bleeding, he couldn't answer any of my questions and sent me away with a prescription for ear drops. Said my hearing wasn't great but "not the worst" he's seen. Waited 1 year for the appt and felt like an entire waste of time. Would never go back, he seemed to look down on me.

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flag | Submitted April 30, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Park performed a "mobilization of right stapes suprastructure" to my right ear Sept 2009. I had been deaf in that ear for as long as I could remember. Within one week I could hear as good out of that ear as the other one! I have been thrilled with having my hearing restored and no need of a hearing aid at the age of 73. Was VERY happy with the staff and Dr Park (and Bart). They were all so kind and helpful. Am VERY thankful to have had their care. Also performed a tonsillectomy on my grandson when other professionals left him to suffer with repeated infections. He's the best in my opinion!

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flag | Submitted Oct. 2, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

There are very few doctors in the world that are great at everything. Dr. Park was the second ENT that I saw for the same problem (the first felt like a waste of time). The diagnosis was the same, I had otoschlerosis and I could wear hearing aids or have a stepedotomy. I found Dr. Park's South office to be beautiful, comfortable and modern. His staff were incredibly warm and although this does not describe Dr. Park, he was professional and clearly explained what was wrong and how to fix it. I had no problem consenting immediately to surgery with this man. There is a reason why his surgery schedule is booked until 2012. For those who did not rate their appointment favorably, they should consider that bed-side manner and surgical competence rarely occur together. Pick a G.P. with patience and great listening skills, pick your surgeon with talent and a steady hand. Thanks to Dr. Park, I can hear normally again.

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flag | Submitted May 30, 2011

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

I was told by someone else for 7 months my vertigo problems and hearing loss were from my jaw and was sent to spend $1000's at the recommended Dentist. I then saw Dr Parks and I was correctly diagnosed, and had surgery a few months after. The vertigo is completely gone, pain mostly gone, and my hearing is better in the surgery ear than my other one! The only thing I would say is to have more info on what to expect after surgery in regards to symptoms of healing and expected length (what is "typically normal"). I was a high maintenance, and panicky patient and he and the staff were very patient. He also answered all my questions that I had put together pre and post-op. I would trust Dr Parks to discern between TMJ and ear issues that need to be addressed. After 3 months the resulting tinnitus is quieter than the first post-op 6 weeks, and any lingering differences after surgery are well worth the increase in quality of life. If there ever are other problems I would go back.

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flag | Submitted April 17, 2011

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I would definitely not recommend this doctor. After my unsuccessful ear surgery I developed extremely loud ringing in my ears that has not gone away. He had no explanation as to why the surgery was not successful and told me that I would just have to learn to live with the ringing in my ears. He ruined my hearing and as I result I now wear hearing aids in both ears and still cope with ringing in both ears that at times drives me crazy. He displayed no sensitivity and/or no remorse for the failed surgery. I would not trust this guy.

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flag | Submitted March 30, 2011

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Poor communicator, poor bedside manner, abrupt, short with patients, fails to answer questions, failed to communicate risks of surgery, comes across as arrogant and as if you are wasting his time. Will be seeking another ENT referral.

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flag | Submitted Nov. 10, 2010

5
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Nice, friendly staff, but crass doctor. He didn't care to give me the time of day, didn't answer my questions. I don't know why some people feel the need to increase their seemed importance by dismissing others.

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flag | Submitted Oct. 20, 2010

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I waited a long time to see Dr. Park, and let me tell you, I wasn't disappointed! His staff were very friendly and helpful. My questions were all answered, and I know I'm in good hands!

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flag | Submitted Oct. 7, 2010



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