I have mixed feelings about Dr. Prince. I worked in eye care for years and the Millcreek Optometry Centre (in particular Dr. Hensel) were well respected. I started seeing Dr. Prince after I moved near his office as the location and facilities are nice and modern. I'm not sure what his staff's qualifications are as the optometrists do all the pre-testing themselves. Dr. Prince himself can be quite assertive to the point of being abrupt, even though he is not always correct. He has criticized surgeries I have undergone even though he is not a surgeon. More than once I have had to wait 15-30 minutes for my appointment as he was running behind. This frustrating as I have to leave work early to attend my appointments. For me the deciding factor was overhearing Dr. Prince and another optometrist discuss a patient. She was apparently a chatty lady and disparaging comments were made about her in full earshot of the waiting room....it was a bit unkind and i felt bad. I didn't say anything to him at the time and I'm sorry for that. I don't think I will return unless it's to see Dr. Hensel. BTW I wanted to order my contact lenses there in order to support their business but their lenses were 50% more expensive than buying online ($45 per box instead of $31). Ouch...
My husband and I have not had our eyes checked in many years. We researched several doctors on line and chose Dr. Prince as he was rated 5 out of 5. We came half an hour early to look at frames and he took us shortly after we got there. He has excellent, very knowledgeable, great bedside manner and caring. He explained everything to us very carefully and answered all our questions. We did not get any glasses as my husband has to come back for some extra tests. We were both impressed with Dr. Prince and would highly recommend him. The office has parking in front, is modern, very clean and well stocked with frames at very reasonable prices. The staff was very friend and helpful. Overall we had a very positive experience.
I have been going to Dr. Prince for several years now for glasses, contacts and the occasional eye infection and I think he is awesome! Unlike my previous optometrist, Dr. Prince always seems to put my health first and not care if I buy glasses or contacts from him. He didn't rant about my online glasses and was very honest about where I could get the cheapest contacts. He also has a great beside manor and friendly and professional.
I have been wearing glasses &/ contacts for 21 years. In my first appointment with Dr. Prince I learned more about my eyes, contacts, and how to care for both of the mentioned than in the past 21 years. It was refreshing, and a delight really, to see a doctor who cared enough to educate and inform me in a positive, professional and timely manner. For the first time, I feel confident with someone who is helping me care for one of the most important functions of my daily life. I would highly recommend him and his practice to anyone.
Great Optometrist! I have never waited more than 10 min for app't and the examination and glasses are actually reasonably priced. Very knowledgeable and friendly with myself and son. Will never change from Dr. Prince despite moving to opposite end of Edmonton!
My husband, son and I went to see Dr. Prince after questionable eye exams and frames purchase at Kingsway Mall some years ago. We researched optometrists online, were impressed with his credentials and hoped he was the right choice. Extremely well set-up office, equipment, atmosphere and boutique. After check-in and a few minutes wait, we were seen on-time by Dr. Prince. He was warm, matter of fact and answered all our concerns and worries professionally with simple scientific explanations. He listened & responded with interest to each of us, including our preteen son! Technicians/sales staff were tremendously welcoming, positive and helpful, while sensitive to our needs, assisted us in finding the perfect budget & style friendly frames without wasting time or words. We had 3 thorough eye exams and purchased 2 sets of glasses & frames in under 90 minutes. Can't say enough about Dr. Prince & his staff - will be going back for as long as we're in Edmonton. Keep up the great work!!!
Have known Dr. Prince for several years but just starting seeing him as a patient. Could not get anywhere with my former eye doctor but Dr. Prince got me into have my cataract removed within a month. Follow-up examination revealed a secondary clouding on the same eye and that was taken care of within a month. Again, follow-up was excellent and now I have no trouble driving or reading. Dr Prince is friendly and takes time to explain and explain again if need by. I didn't have to wait for my appointment more than 15 minutes. The staff is wonderful, they make you feel like long time friends, just in for a quick visit. Lovely new decor and comfy waiting room chairs. Thanks to all of them for making reading a pleasure again.
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A new 3.2-star rating has been posted. "I have mixed feelings about Dr. Prince. I worked in eye care for years and the Millcreek Optometry Centre (in particular Dr. Hensel) were well respected. I..."October 21, 2014
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