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Ratings for Dr. Michael O'Donnel

1
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr. O'Donnel is great. His staff are brutal tho. The office manager Sue treats all the people under her like they are garbage and useless, I watched her call the young lady at the desk stupid right infront of another patient. I asked for another Opthamologist based on this disgusting woman. Nobody deserves her vial attitude.

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flag | Submitted January 25, 2016

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I've been a patient of Dr O'Donnell since 2007. (Oct 2015 at this posting) Firstly, his last name has two "ll's" not one. I had a pre-glaucoma situation and after years of regular tests to ensure everything was Ok I've only recently been put on Xalatan drops for it. I've visited his office twice a year for 8 years (at least) and find his staff busy but excellent. I find Dr O'Donnell to be very capable and has always answered any questions I've had with very detailed responses often by showing me pictures or models to demonstrate what he was explaining to me. As to his "Punctually" I'm positive he is more interested in getting the information he needs from each appointment much more than he is concerned about his "being on time." Personally, I wouldn't have it any other way. When I see him I'm sure he's spent the appropriate time to tend to what I NEED. I highly recommend him!

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flag | Submitted October 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Better late then never but it needs to be said how grateful I am to you and your insight that there was something not right. Incredibly you were able to get me the help I needed by simply looking at my eyes; you are an amazing man and Dr; we are all very fortunate to have you. Your request for Dr. Atkins to see me led to a MS diagnosis. My family and I owe you many thanks , such a small word for everything you've done. All the best, Anita Veraan

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flag | Submitted August 13, 2015

3
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

Rude, evasive , when asked what is causing the post operative surgery problem. "Don't know" when asked what can be done to correct the problem or its prognosis. When symptoms of blurriness and stinging of the eye are offered, he tells you there is nothing wrong with your eyes

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flag | Submitted July 19, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

kept me waiting in the office for 2hrs. finally he saw me at 11:00 for a 9:20appt. When asked about the delay his staff informed he was busy and they couldn't predict what his patients would require time wise. When I finally got into the room to see him, he left the office for 10-15 minutes. He looked at my eyes told me there was nothing wrong with them. despite the fact that they would not stop tearing up and were red and sore from all the tearing. The elderly patients in the office were also upset. you could hear them whispering about how long they had to wait. I will not go back to him. If they cant figure out how to schedule people within an acceptable timeframe they should take a course and stop overbooking.

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flag | Submitted June 26, 2015

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. O'Donnell saw me on short notice while I was on holidays. He was very courteous, did not diminish my concerns even though they turned out to not be a serious issue, and he explained clearly and simply what was going on. With a pleasant Irish accent, I might add. Liked him very much. His staff were friendly and patient.

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flag | Submitted April 30, 2015

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Love this guy. Excellent surgeon. Tells it like it is. You want a social director on a cruise ship? Go somewhere else. Want a eye surgeon - give Michael a call!

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flag | Submitted November 21, 2014

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

My eight year old daughter has been a patient for four years!she is very comfortable with him and her first double eye surgery was better than expected with great recovery!have missed a couple appointments due to lack of communication with office staff!

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flag | Submitted September 19, 2014

5
Staff
3
Punctuality
3
Helpfulness
5
Knowledge

Dr. O'Donnel was on call when I had a very painful eye injury this past week. He told me he was "doing me a favour" by seeing me at all and I can't help but agree with many of the other reviewers that he has no social or people skills. I would even say he appears to enjoy your discomfort. I would never voluntarily visit this doctor but I believe he did an adequate job treating my eye even though he didn't ask me back for followup. I'll be very happy when this old school style of patronizing doctor is retired out of the medical field.

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flag | Submitted July 6, 2014

5
Staff
5
Punctuality
3
Helpfulness
4
Knowledge

wonderful staff. This doctor failed to establish any rapport with me. I was there for a check up and he seemed irritated that I had wasted his time. I am middle aged with a family history of severe eye problems. I will not be returning!

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flag | Submitted June 30, 2014

Rate this Doctor

Dr. Michael O'Donnel's Credentials



Accepting New Patients

Unavailable


Biography

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Languages

Unavailable


Education

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Other Specialties

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Areas of Expertise

Unavailable


Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
MSP/BC Med

Updates

  • A new 3.5-star rating has been posted. "Dr. O'Donnel is great. His staff are brutal tho. The office manager Sue treats all the people under her like they are garbage and useless, I watched her call th..."

    January 25, 2016
  • A new 4.2-star rating has been posted. "I've been a patient of Dr O'Donnell since 2007. (Oct 2015 at this posting) Firstly, his last name has two "ll's" not one. I had a pre-glaucoma situation a..."

    October 28, 2015
  • A new 5-star rating has been posted. "Better late then never but it needs to be said how grateful I am to you and your insight that there was something not right. Incredibly you were able to get m..."

    August 13, 2015
  • A new 2.5-star rating has been posted. "Rude, evasive , when asked what is causing the post operative surgery problem. "Don't know" when asked what can be done to correct the problem or its prognos..."

    July 19, 2015
  • A new 1-star rating has been posted. "kept me waiting in the office for 2hrs. finally he saw me at 11:00 for a 9:20appt. When asked about the delay his staff informed he was busy and they couldn't ..."

    June 26, 2015
  • A new 4.5-star rating has been posted. "Dr. O'Donnell saw me on short notice while I was on holidays. He was very courteous, did not diminish my concerns even though they turned out to not be a seriou..."

    April 30, 2015
  • A new 4.5-star rating has been posted. "Love this guy. Excellent surgeon. Tells it like it is. You want a social director on a cruise ship? Go somewhere else. Want a eye surgeon - give Michael a call..."

    November 21, 2014
  • A new 3.5-star rating has been posted. "My eight year old daughter has been a patient for four years!she is very comfortable with him and her first double eye surgery was better than expected with gre..."

    September 19, 2014

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