Ratings for Dr. Katherine Sullivan
Her receptionist called me with an appointment and insisted on taking it or I have to wait until April or May. So I took it although it didn't work for me. I was waiting 40min to see the Dr. and when I said I have to get back soon, they rudely replied that you have to expect an hour of wait! Who says that?! Then what is the point of having an appointment!!! After all, another Dr showed up and said I am helping Dr. Sullivan today! I was thinking, that's why they insisted on taking this appointment. Because they knew and probably the other patient cancelled because of that. I was offended because they fooled me, they should have told me and it was on me to decide whether I go or wait til April! The staff are the worst as I have bad experience with them for Dr. Lindley who is my mom's Dr.
I have strabismus and very slight astigmatism. She gave me a prescription for astigmatism only. Went to her multiple times to get the right prescription but she wouldn't change her mind. Had to go to my old Doctor, Dr Rees (not sure why I didn't get booked with her in the first place) to get the right perscription. Dr Sullivan doesn't like me asking questions. She tries to get me in and out of the door as fast as possible so she can see more patients and make more money. Abrupt and dismissive is right.
This was my second visit. I had an increase in floaters and my vision blurred while driving. She acted like she was annoyed that she had to look at my eyes again. I spend more time waiting on the chair than she spent looking at my eyes. I tried to ask more questions this time.... Do you see anything else besides floaters? "Nope". Is there anything I can do to prevent this from getting worse again? "Nope". This is a specialist?? Abrupt and dismissive.
Never in my life have I walked out of a doctor's office during an exam. She lacks emotional intelligence and talked over me the entire time. Had not read my file prior to me coming in, questioned my medical qualifications; was offended when I told her I had gotten a 2nd opinion from the previous visit. Rude beyond belief. Yes, it IS time for her to retire as she isn't doing the public any good!!
Always rushed and wanted me to come back every year. and after testing my eyes she would not even tell , or give me a prescription of any changes to my vision. She told me to go see a Optometrist. No wonder are health care is in crisis . Maybe she needs to retire and go live on a island. Not a nice DR
I have divested myself from Dr. Sullivan's care. Her bedside manner is brusque. I finally approached her re the 3 A's of medicine ( availability, amiability and ability). She failed amiability. Her response was that I Should not expect the same rapport from her that I share with my GP and that I was welcome to leave her care. Finally, after over 6 months ,she failed to recognize that an artificial lens implant after cataract surgery 2 years ago was gradually detaching and was causing me severe vision problems. Only after total blindness in that eye did she refer me to a surgeon.
Dr. Katherine Sullivan's Credentials
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Awards & Recognitions
Publications & Research