Ratings for Dr. Todd P W McMullen
Waiting for the past 6 weeks to respond to referral. I've call numerous times and left messages. None returned.
I can, without hesitation, say that Dr. McMullen is a very capable, intelligent and caring surgeon. I recently had a total thyroidectomy and was petrified with all of the horror stories I have heard with post-op issues. Dr. McMullen's receptionist was very professional and prompt with respect to returning calls and scheduling appointments. Great experience!
I can, without hesitation, highly recommend Dr. McMullen. He is tremendously personal, intelligent and a very capable surgeon. Dr. McMullen performed my total thyroidectomy on 02.27.15. Trish was also very prompt and professional. Great experience!
My last appointment with Dr. McMullen was excellent. He's definitely knowledgeable and well practiced in his field. The thyroid surgery went smooth and left little scar. The follow up was excellent and taking time explain things to you. Highly recommended.
Excellent surgeon! I had an appendectomy and have no complaints. My scars are so minimal, Dr.McMullen had excellent bedside manor and explained things very easily and with an easy sense of humor. I had a follow up appointment that ended up being and hour and half after it was scheduled, but I know its because of all the other patients that Dr.McMullen was taking time to care for. If your in Dr.McMullen's care, you're in good hands.
Dr. Todd McMullen was wonderful! Easy to talk to. Receptionist not so good!
The doctor is extremely knowledgable and very caring, He even gave me his personal number after my thyroid surgery incase I needed to talk to him....that absolutely floored me because I have never seen a doctor that caring. He is a complete workaholic but still made sure he took time to take my calls. Quite possibly the best surgeon I have ever met. I rated his staff as a 1 star because his receptionist heather is extremely rude, mean, and uncaring. She has on multiple occasions said things to me that I could not believe I was hearing. She made me feel like a complete idiot and I cringed every time I had to make and appointment to see DR. Mcmullen. I would call and say "Hi, how are you today" and she would respond with a very rude tone "fine" and then awkwardly wait for me to ask my question. She is without a doubt the worst receptionist I have ever spoken too and really hope DR. McMullen fires her because she is potentially damaging his client base.
Dr. Todd P W McMullen's response
We are sorry you had a negative experience. Please contact our office so we can clarify and hopefully rectify the situation.
Submitted October 9, 2014
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