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Rate Dr. John Yu
Dr. John Yu's Ratings
The best dermatologist in town! Very knowledgeable, very patient, he listens, and very approachable. His receptionist (Adele) is also No. 1: very friendly, helpful and very accommodating. They work as a team. I feel blessed that we have them in the North Shore.
I see Dr. Yu once a year for a head-to-toe skin check-up, as my family is prone to skin cancer. He is usually always on time, he is professional and courteous, and he will zap skin tags on the spot. He never makes me feel rushed, but it's all business with him....which isn't a bad thing.
I saw Dr. Yu after being treated by 2 other dermatologists for the last 2 years for a small Squamous cell CA on my face. He immediately put me at ease, he sent for my previous biopsy report so that he could be sure he was prescribing the correct treatment. He gave me two options for treatment, he carried out the treatment I chose on the same appointment and gave me precise instructions for my own aftercare and asked to see me again in a few months. I am very impressed with his knowledge, patient care and treatment, I wouldn't hesitate to recommend him.
I have seen Dr. Yu every 4-6 months for the last few years and he always performed an adequate exam/treatment. Some of my visits would be 5-10 minutes and some as long as 30-45 minutes if he was excising one of my skin cancers. Patients should be more understanding that dermatologists are extremely in demand with long waitlists and a lot of patients to see. Some patients may need more time than others. Someone complaining about receiving only 7 minutes of his time instead of10 minutes is probably an entitled patient. I cannot speak more highly of this doctor. I think he is an excellent doctor working in an inperfect medicare system.
I had an appointment with Dr YU for an annual body scan check up. The appointment was 7 minutes and he was in a hurry to attend to other people waiting in other rooms. I was asked to make a follow up appointment so I called later to inquire if all his scheduled appointments were only 7 minutes and the receptionist said yes. I am the prime care giver of my skin and health. I need a professional who has at least 10 to 15 minutes to give me information.
Sadly, I do not have favorable feed back. For almost two years, I struggles with prescription (expensive) creams. Never changed it. My research educates me there are several options besides "prescription creams" eg. tar compounds and more ... I When he was "new" on the North Shore, the appointments were "regular" Now he can make you wait 6-9 months. The worst of worst is, his repeat patients (if not seen in 6 months) and he treats them as "new" patients. On the contrary, the skin care center in Vancouver, does not treats "repeat" patients as "new" patients: makes accommodation to see repeat patients within 4-6 weeks.
Have a medical background myself and found Dr. Yu to be an excellent clinician: explains what he finds or doesn't find (remember doctors aren't "all knowing and seeing", so for a physician to advise he doesn't know what's causing a problem is admirable); ensures his patient understands the nature of a condition and how they need to participate in the care plan to address it (I.e. sunscreen) and, utilizes current/best practices established for his specialization. It generally isn't necessary for a doctor to spend long periods of time for each patient visit (unless it's a complete physical and in then, it's a patient's responsibility to book it appropriately. A clinic visit should be restricted to address a specific concern (not a myriad of things thought up once you're in the exam room), remembering, specialists are few an far between and they do more than just see patients (paperwork, continuing ed, etc.) so be thankful for the Dr. Yu's brief visits - means more patients can be seen!
I have been struggling with my psorisis for some time now. After the usual lenghty delay to see him the first time it was much easier to see him. Because of his suggestions and combination of therapies, I'm as good as lesion free. Changed my life in a very real sense.
Dr Yu & his staff can be summed up in one word: amazing! The MOA's are efficient, helpful and personable especially given how busy the office is. Runs like a well oiled machine! Dr Yu himself is such a great Dr. everytime I've seen him he asks how my son is doing (by name!) since he is a patient there too. Dr. Yu you as a person not just a chart; great bedside manner, which is so rare these days. Very knowledgeable, professional and patient - really takes the time to explain things. Honestly the best Dr I've ever seen - wish all Drs were as great as Dr. Yu!
I received over 5 treatments for flat warts. I understand they are very hard to get rid of, but after having my hand burned 5+ times they are still there. My hand is still healing weeks later - the burning was very deep and painful. I am not continuing with treatment - I will seek out a naturopathic or alternate way to deal with these difficult warts. Please note the unhelpful rating is because the treatment didn't work - Dr. Yu was very professional and pleasant and his intention was to be helpful.
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