Ratings for Dr. Kirkor Kichian
I think Dr. Kichian is a really good doctor. However, I do agree with the others here, that the receptionist is extremely rude. My first experience there I was rudely reprimanded for being late, when I wasn't even late and it was her that had the appointment time wrong, and I had the phone message to confirm the time. And to make matters worse, she even accosted my wife downstairs about my being late. While waiting for the doctor I had to endure listening to gossiping and bad-mouthing about other patients.
Dr. Kichian has been my doctor for the last 5 years. I feel very comfortable talking to Dr. Kichian about my health issues. I've had 3 colonoscopies under his care and have had no issues with his work. The office he uses could use some upgrades as the furniture/ carpet has a 1960 feel. I am happy though, because at least I can access his office by bus. Sadly, I have to agree with most of the negative comments about his staff; namely his receptionist. I'm not sure what her problem is, but it feels like she's on a power trip. Also, I don't think she can handle the stresses of her job. I just try to talk to her as little as possible because I don't know what kind of crabby mood she's in. My advice to Dr. Kichian is to get rid of his receptionist.
My daughter had a colonoscopy done by Dr. Kichian and was treated by him following and couldn't have had a better and more kind experience, and his staff was helpful, so not sure what was said above, but totally incorrect. Totally pleasant and helpful experience overall!!
Dr. Kichian is a great doctor! I feel like most doctors these days wear blinders. They only treat the obvious and refuse to analyse or see what could be contributing to a condition. But Dr.Kichian is caring and really listens to his patients and tries to look at the whole picture and analyse things before he can come to a conclusion. Happy to have Dr.Kichian as my gastroenterologist. The receptionist though, needs some training. I haven't had any unpleasant experience with her, but was misinformed by her on one occasion.
I had a little bit of a bad experience with Dr Kichian, or maybe I was just mal-informed by his secretary. I went in for an endoscopy to test for celiacs however the secretary told me I needed to eat 2 pieces of toast a day for 1 week before the scope was done. She also told me I would be unconscious for the procedure but when I went in, I was not unconscious and it really bothered me. I was not mentally prepared for the procedure seeing as I was unaware that I'd be awake. However I believe that is the receptionist's fault for giving me wrong information. I was called recently from Dr Kichian's office where I was told (after being diagnosed with celiacs from the last biopsy) that he wanted to do another scope because he was not sure that I had celiacs since my results were only a "weak positive". Little did I know if the receptionist had told me I needed to eat 2 slices of toast for 3 weeks instead of 1, I would have to go through the procedure again. So she really needs to give clients the right information. Many people get endoscopies, how could she possibly mess that up? Honestly. I'm not very impressed. I'm hoping that maybe this experience will be better the next time around.
I am very grateful to have him as my doctor. The receptionist does need to go back to school and review the etiquette aspect of being a receptionist. However it doesn't affect me in the least bit because she isn't the one with the brains. It's the doctor. As long as I am leaving there with the best care of the doctor that's all that matters. I do hope Dr. Kochi an makes a change with his staff. And finds a new fresh face for his office. Dr. Kichian is great!!! A+++++
I can't beleive that we are talking about the same office. The receptionist I encountered was compasionate, kind, understanding and accomodating. Sensing my anxiousness she got me in quickly for a colonoscopy and when I called the day after an unsucessful biopsy she made sure that she got me in the same day for a follow-up appointment with Dr. Kichian. I am forturnate that during this stressful time I have had only kind and caring people to deal with; Dr. Kichian's receptionist being one of them.
My daughter wad very, very sic with crohns a few years ago. We liked Dr. Kichi an but would have to agree that one of his receptionists was especially nasty. As a mother of a sick child she showed zero compassion and was cruel. I will never forget her. We switched doctors.
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