Ratings for Dr. Lawrence Bartos
This dentist is now practicing under the name "McKinley Crossing Dental". This was the single worst experience I have ever had with a doctor's office. First, they failed to include me in a conversation with either of my children, including one where the dentist took it upon himself to scare my son with horror stories about the potential complications of his TMJ. When I finally invited myself back into the room, the dentist talked to me while staring at the floor. It was weird, to say the least. There were two other patients in the waiting room, both of whom were having multiple cavities filled. Amazingly, my son was diagnosed with SEVEN cavities and my daughter with two.(Neither kid has ever had a cavity.) The hygienist accused me of not providing fluoride toothpaste for my kids, and doubted me openly when I said that I do. Behind my back, they then falsely told my son that our usual brands did not contain fluoride. It was bizarre. I was made to feel like a terrible mother. After a consult with an actual dental professional, both my kids were diagnosed with "perfect" enamel, saving me the $1500 they quoted for fillings. Next, they told my son his wisdom teeth needed to come out right away. This may or may not be true, but at the same time the receptionist handed me the $1600 quote, she quietly told me I should take him elsewhere, to an oral surgeon. The night after the kids had their cleanings, they were both in a lot of pain. My daughter was actually crying. The office is now hounding me, trying to get me to bring the kids in for fillings and the extractions. I cannot warn people enough that this dentist appears to be a scam artist, and his hygienist is a brute. I note that he appears to move around a bit, and that his current office had no trouble getting my kids back-to-back appointments immediately. It suggests that he is not exactly in demand, and I can see why.
I looked Dr. Bartos up and found that there are lots of bad reviews about him. In my opinion he is a horrible dentist who only cares about taking your money. Read the reviews and see how people complain of being treated bad and of the bad job he had done on them.
My recent experience with Dr. Bartos has made me never want to return to this practice. I have always taken care of my teeth and have never had any problems or cavities (and I am 37!). At my last routine checkup, Dr. Bartos and the hygenist diagnosed me with three cavities, pockets in my gums, and the beginnings of peridontal disease. They recommended a series of four different appointments to do a deep cleaning, scaling, antibiotic treatment, and the fillings. Since I opted to not take dental insurance this year, my bill was going to be in the neighborhood of $1500. I was upset but I believed them, since it hurt so much and made me bleed when they were "measuring" my gums. When I got home my husband argued with me about the plan and suggested that I get a second opinion. I reluctantly agreed and found a dentist that my chiropractor, who I have the utmost respect for, recommended. This dentist said I had a beautiful mouth and nothing to be concerned about! He said I did not have any cavities, just a few indentations that should be watched. They do not need to be filled! He did the same test to measure my gums and it did not hurt at all, and there was no bleeding! When I asked him about this, he said "anyone can make your gums bleed if they want to." He seemed genuinely disturbed when he read my chart from Gentle Dentistry. They are clearly just looking to make as much money as possible, and are willing to hurt patients to get it! What a horrible place! Avoid them at all costs!
Absolutely the worst experience I've ever had with a medical provider in 46 years. Emergency situation: xrays were only taken of 3 lower teeth - not an entire set, he determined I needed 3 root canals, which would eventually result in those 3 teeth being lost to bone decay. He proceeded to state I would need bone grafts and in 5 years may not have any teeth on my bottom jaw. He lied to his office staff about what I said during our conversation which I knew because words that are not in my personal lexicon (such as Motrin- i've never taken that brand nor do I use it as part of my vocabulary) were repeated back to me. During our initial conversation he was abrupt, condescending and chastised me for not wearing my retainer after braces. I had braces as an adult and wore my retainer for 12 years until i lost it. ; he basically screamed at me that they DID NOT offer real sedation during procedures because it was not necessary. When I asked more questions he got huffy and literally turned his back on my to look at the computer screen while he kept talking about how people really don't need sedation and that pain isn't that bad. They also DO NOT offer pain killers, even after his traumatic diagnosis, because as they put it "we are leary of all new patients and do not prescribe pain killers until after a patient has been here for 3 visits." I recently relocated back to the area so anywhere I go will be considered a "new patient". Bedside manner: awful!! Presentation: as a dentist who appeared to be mid 40's his outdated and worn gold crowns were something I wasn't expecting in a modern era. He was scruffy looking overall and it was clear he did not want to be there. He was agitated from the minute he walked in. Medical knowledge: I find it hard to believe that any medical professional can make such a dramatic diagnosis without having more information (such as a full set of xrays, previous medical records, more testing). I also find it incredibly hard to believe that there are no alternative solutions an "experienced" dentist could offer to a patient other than "you'll be lucky to have teeth in five years but we'll do the best we can until then." He insisted that my car accident 30 years ago was the root of this problem and that the "trauma" was always there. I find it odd that my orthodontist of 18 months, oral surgeon for removal of 4 wisdom teeth or other general dentists missed it over the last 30 years but HE was able to figure it out. I GAVE HIM THIS INFORMATION about the car accident during our consultation which is what he used as his supporting evidence for his diagnosis. The xrays definitely showed some kind of abnormality, but expanding the scope of information is what a medical professional should do - meaning, a full set of xrays should have been done in my opinion. The real clincher is after all of this drama, they have their "office manager" waiting to retrieve you and usher you into a private office where she reviews the finances. She (Julie) then pushes a long credit contract at you and insists it will be the best way to have all of the "recommended" work covered so I don't have to worry about that part of it. The bill was printed and had $0.00 for they conscious sedation, yet they had wrote $400 and told me it was a computer glitch which I find hard to believe. It seems like its an important line item for a dental practice. Personal opinion: if a dentist has such a hard time offering adults normal sedation during routine procedures or 2-3 days of pain killers and becomes argumentative and hostile over these specific issues, then perhaps this dentist has larger issues with NYS and other governing bodies and is repenting for previous missteps in his professional career. Both the dentist and his office manager insisted that the antibiotics would relieve the pain. Its how they spin it, which I can see how this approach and verbal manipulation would be accepted by a lot of people At the end of this horrible appointment, he insisted we schedule an annual exam including cleaning, full xrays BEFORE he did anything about the emergency. Because HE was going to be out of town the same week, he didnt even schedule this for two weeks out. As large as the office is, it is ridiculous that they didn't just schedule me with someone else to get the process going as fast as possible. Patients: Don't let the nice staff fool you because they will not be the people doing the dental work. This business is set up as revenue generation only - there is nothing professional or gentle about it. Although this is a lengthy review based on personal experience, I recommend conducting your own RESEARCH BEFORE SEEING THIS DENTIST!
The staff in the office is great, they go out of their way to help. But Dr. Bartos.... well, he is arrogant, dosent make eye contact, dosent listen he has the most horrible bedside manner I have ever come across. Even when I thanked him after the visit, he just turned and walked away without another word.
Dr. Lawrence Bartos's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research