Ratings for Dr. Vickram Sahota
Love Dr. Sahota! His wait times are long, but I’ve never met a doctors who didn’t have wait times! He has always treated my children and I with respect and is quick to pick up on any underlying issues. He’s referred us to specialists and followed closely for results. It feels like he actually cares for his patients and is not just doing his job. I’ve followed him to a few different clinics now. His staff aren’t the greatest, but they have seemed to improve the last few visits.
I had been going to Dr Sahota for 10 yrs prior to moving overseas a few months ago. His front desk staff and nurses are possibly the worst medical staff I have ever encountered. They are rude and not even remotely helpful. Trying to get an appointment with Dr Sahota is virtually impossible if you have a pressing matter. My biggest issues with dr Sahota are two fold. First he has zero respect for his office patients time. I have never once been to his office and not waited less than an hr for my scheduled appt to finish. Once I waited 2 1/2 hrs after repeatedly asking where he was (he hadn't even shown up yet that day) and the staff just said oh he's on his way. Give people some respect. Second he is more concerned with saving the system time and money. For three years I requested a referral to a specialist (dermatologist) every time I saw him. He refused to give me a referral because I was not "moley" enough. I saw him last just a few months ago and was told the same thing. Well thank god I moved and found a concerned Dr willing to listen as I have just had three miles removed that are cancerous. If I had continued with Dr Sahota who knows what would have happened to me in a year or two. He just didn't care and sloughed off my very real concerns. I would never recommend him as a GP to anyone
The staff on the front desk who answer the phone are so incredibly rude. This is a doctor's office where customer service is essential. Never have I ever dealt with such a condscending abrupt attitude. The wait times here are also unacceptable. Overbooking has to be the reason. Hours for appointments are unreasonable for anyone who works. Ask what the Doctor's hours are. They won't tell you. I asked and they just looked at each other and didn't answer me.
Great doctor, HORRIBLE HORRIBLE support staff. I will follow Dr. Sahota anywhere he goes, but the Medical One staff are unhelpful, unfriendly and don't seem to care at all about patients - for the owner of this franchise it's all about the bottom line ($$$).
Great Doctor but it is hard to believe he doesn't realize how bad his patients feel sitting in the waiting room so long. I have never had a good experience with his staff on the phone or at the desk. They are loud, surly, rude and make you feel so bad for interrupting them and they must punish you by making you wait as long as possible. Just dare to ask them a question......I feel anxious just having to make an appointment to see a doctor I like. I would rather just go to a local clinic since the experience is usually more pleasant. its a shame. Every time I go back I hope things will change...fingers crossed!
Dr. Vickram Sahota's Credentials
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