Ratings for Dr. Shereen Brajit Chirayilkalam
Very calm, friendly and relaxed doctor. I was referred to Dr Shereen by my family doctor for irregular periods, she did through tests and was able to make me feel relaxed all throughout everything (although I was a total wreck..lol). She listens to you!! I would definitely recommend her to anyone!!
Dr. Shereen has made my pregnancy as comfortable as possible. She is kind, compassionate and very friendly. Her knowledge about pregnancy and childbirth made me feel at ease. I would recommend her to anybody. She really is passionate about what she does and she is excellent at it! Her nurse Carolyn is also wonderful. Only drawback, which is true for any health care provider, is that sometimes there's a delay and you may not get in to see her when you were scheduled (most I have waited after my scheduled appointment is a half hour). But I don't mind at all since she treats each patient as if they are her only patient, and some circumstances warrant more time. I certainly appreciate it when I need the extra few minutes.
Dr. Shereen is good herself but her receptionist is completely opposite, she is very rude and obnoxious. A very unsympathetic person who also lacks in empathy towards the patients (pregnant or non pregnant) . Hire a new face for your place. She does not represent you Dr. shereen or your field of work.
Joanne (receptionist/phone girl) is as rude and obnoxious as they get. She blames everything on the doctor "sorry, she isn't here - sorry she is late (how about calling me to give me a heads up), sorry no referral (I'm already a patient of hers, why do I need a referral), sorry you aren't a priority (oh how nice and sympathetic of you), sorry doctor decides when she sees you (so why does she need you then). And when she doesn't like what you have to say, she speaks over you and won't let you have your say...failing that, she hangs up. Dr. Shereen, if this is acceptable...shame on you too.
Dr Shereen is a friendly, knowledgeable and welcoming doctor - too bad her receptionist is nothing like her. I don't feel comfortable at all when I have to make appointments or when I have to wait to see the doctor - this receptionist needs some customer service skills and perhaps a smile on her face.
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