Ratings for Dr. M.B. Shokravi
If I could give more than 5 stars to dr shokravi and Liz I would in a heart beat. He is so knowledgable and the best of the best. It is refreshing to find a doctor/specialist and office who actually cares and takes the time to ensure you are alright.
just got a referral from my doctor so I phoned for an appointment. Comments below are correct in that nobody answered the phone but rather, it went through a series of prompts only to hear there was a 17 month wait time! Since my concern is melanoma related, I can't wait that long. Since I didn't actually get in, I can't rate all the categories but was forced to in order to post this comment
He has the most UNPROFESSIONAL practice you can imagine. Next to impossible to get a hold of them. They never answer the phone nor give you an option to leave a voice message. Since you can't get a hold of them, you expect them to do a follow up after few months but they don't do that either. All the people saying their staff are "top notch" are crazy. A receptionist who doesn't answer the phone is not doing the job.
Dr. Shokravi's reception desk staff member was extremely helpful and friendly..Dr. Shokravi took the time to explain the results of my skin biopsy in detail (on a weekend). A very positive experience.
I went today for a mole consultation. He noticed one that was different from the others and removed it right then and there. No time to think, which I appreciated. Was over in less than a minute. Great doc, great service. The receptionist was also lovely.
First things first - While Liz (this doctor's right hand front office person) is lovely she really needs to rethink her office practices. She hardly EVER answers her phone - you cannot get through as the answer phone is full - so apart from physically showing up in person - good luck trying to get through. LADY IF YOU ARE THAT BUSY - GET SOME HELP AND STOP PLAYING GOD. Dr Shokravi is very knowledgable however he does not take the time to listen to you - this is assembly line medicine at it's worst. Because you have a monopoly doesn't make you the only show in town - I for one will get a referral to another Dermatologist.
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