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Dr. Roger Roubal

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
33 reviews

Ratings for Dr. Roger Roubal

3
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

I have gone to Dr Roubal's office since last December and feel like I have been treated fairly. I told the staff that I worked a rotating shift and that my hours could change without notice. They assured me that they could work with me so I went ahead and had them make my appliance. Where the problem comes in is that 1 time their technician called in sick so I get a phone call informing me that we had to rescedule my appointment to another day. I had taken time off of work to be able to meet on that day. To make a long story short that happened 2 times and them my schedule had gotten changed 2 times because of work. The first time they let it go and then on the 2nd time they charged me $50 because I inconvenienced them. I talked to Jodi and told her that I had taken off of work to meet my appointment and asked her if I should charge them for my vacation hours and she quickly informed me that it didn't work like that. Very arrogant, I sent them their all important to them $50 and informed Jodi that I wouldn't be back. Her reply was ok and I will be informing your primary Dr that you're wearing an appliance without further follow up visits. Sorry but you can take that $50, it's not about the money it's about when someone calls in sick you should be professional enough to have someone who can back them up. It's not only your arrogant time that's important, your patience time is why you have a business. Jodi was all too quick to let a patient go and try to threaten to let my Dr know. You got your $50, that's all that was important to you anyway but you won't get another dime from me.

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flag | Submitted October 9, 2017

Dr. Roger Roubal

Dr. Roger Roubal's response
I'm sorry you feel you had a poor experience, and don't agree with our cancellation policy. I can assure you we care very much about our patients, their time, and most importantly, their health. I wish you the best and truly hope you find the treatment you need.

Submitted October 19, 2017

3
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

Rec'd a voicemail to call back and tried a few times. By the time they called back I couldn't get in for another month. Then I had to cancel that appointment and couldn't get in for another month and a half. Need to quit advertising for more clients and make time for the ones you have

Was this rating useful? 0

flag | Submitted July 11, 2017

3
Staff
4
Punctuality
2
Helpfulness
4
Knowledge

I really wish there was another dentist in Omaha who did sleep apnea dental appliances. I would move my business elsewhere in a heartbeat. While I have gotten what I needed, and Dr. Roubal is nice, his entire practice is all about the bottom line and getting paid. You will be nickeled and dimed for everything. Sure, you can get a new bite plate. That'll be $20. Need more bands for your appliance. No problem - just give me your credit card number and after I run the charge I'll drop them in the mail to you. Don't get me wrong - he has a right to make a living. But you needn't be so obvious that you see me as a walking dollar sign and not a patient that you genuinely care about. And then you will be asked to come back for periodic visits - not because you actually need to be treated; but if you don't come in, how can they bill your insurance and continue making money off you? It's just disappointing; and apparently his new partner is following in his partner's footsteps.

Was this rating useful? 1

Submitted January 26, 2017

Dr. Roger Roubal

Dr. Roger Roubal's response
Thank you for the feedback, and I’m sorry you feel that way! Dr. Roubal is passionate about treating sleep apnea and snoring. I can assure you he is driven by outcome and certainly not by money. We never want anyone to feel like they are being nickeled and dimed, and would hope the value you see from our team and in your health outweighs any cost you incur. I can confidently tell you we have found no other office in the country that does what we do, at the level we do it, at as low of a cost to the patient, as our office. Our goal always is to help our patients get their apnea and snoring controlled so they can normalize health risks and improve their quality of life.

Submitted February 8, 2017

1
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

You need to get a better staff! I am completely turned off. The doctor was nice, but his staff is just rude. Not all of them, just the one with the big and fake looking teeth!

Was this rating useful? 0

flag | Submitted June 16, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had my first visit with Dr. Roubal and his staff yesterday. They were all very friendly, professional and knowledgeable. I felt like Dr. Roubal took as much time as I needed to answer all my questions. His testing was extremely thorough and I learned a lot more about my sleep apnea condition. I am excited and looking forward to working with Dr. Roubal's office to find a dental device that works for me.

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flag | Submitted March 4, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've known Dr. Roubal for over 5 years now and I've always had a good experience with him and his staff.

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flag | Submitted March 4, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a very good experience so far. I look forward to the next step in the process.

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flag | Submitted February 25, 2015

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Very professional atmosphere. Every person I talked to made me feel comfortable and they were there to help the patient.

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flag | Submitted February 24, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a pleasant experience and a very knowledge one. Thank you!

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flag | Submitted February 3, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very impressed! A class act. I'm looking forward to treatment and am convinced that Dr. Roubal will be able to solve the problem!

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flag | Submitted February 1, 2015

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Dr. Roger Roubal's Credentials



Accepting New Patients

Yes, this doctor is accepting new patients


Biography

Dr. Roger Roubal is the foremost sleep apnea dentist in the Omaha, Nebraska area. He has a passion for dentistry that changes not just smiles, but changes lives, and this is what inspired him to study sleep dentistry. Through successful snoring and sleep apnea treatment he saves lives and gives his patients a higher quality of life. More regenerative sleep leads to better energy during the days and a happier life overall. PASSION FOR DENTISTRY When you are choosing a dentist, there are many things you need to consider: training, credentials, and experience, for example. Dr. Roubal has all that (see below), but what really makes him special is his passion for dentistry and for helping his patients. He is a dentist who is caring and dedicated. Dr. Roubal has spent more than three decades as a dentist in Nebraska dedicated to improving the lives of his patients by giving them more attractive and healthier smiles. Now that he focuses solely on sleep apnea treatment, he knows that his impact not only improves how patients may feel, it improves their overall health as well. When you talk to Dr. Roubal, you know he is listening, and when he offers you treatment options, you know the decision is truly yours to make.


Languages

  • English

Education

  • Creighton University (Grad. 1974)

Other Specialties

Unavailable


Areas of Expertise

  • Sleep apnea
  • Snoring

Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Avmed
Bakery & Confectionary Union Plan
Blue Cross / Blue Shield
  • BCBS Florida
CIGNA
Commercial Insurance Company
Connection Dental Network
Coresource
Coventry
  • Coventry Health Care
Golden Rule
Humana
Medical Mutual Of Ohio
Medicare
Medico
MultiPlan
Tricare
United Healthcare


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