All the negative comments about the front desk/receptionist staff are absolutely true. They are extremely unhelpful and provide very poor service. The one positive comment must be from a relative, or maybe just got lucky. I can live with the long wait times, but not being able to contact the doctor directly is a real pain (get an e-mail address!). The doctor himself is knowledgable and I have no problems with him.
I have been going to Dr. Hershenfeld's office for 20 years and have an amazing relationship with all the staff in this office, they are all very helpful and friendly. Dr. Hershenfeld is always so kind and so knowledgeable. If anyone would need to go to an eye specialist i would highly recommend going to Dr. Hershenfeld's office.
The receptionist at the office are extremely rude, unknowledgeable and invasive. The doctor is amazing and knows their stuff. I think the office needs to know how the receptionist is treating the doctor’s patients. I would recommend that the office change the staff to people who are happy to speak to anyone either in the office or on the phone. I would recommend this office to anyone. POOR
Front desk stuff is not only unfriendly, but simply rude. Appointments are unilateral communicated and nearly impossible to change as they don't pick up and the v-message system is full. Absilutely no complaints about Dr. H. and the rest of his team ... just the opposite.
I had an inflammation in one of my eyes and Dr. Hershenfeld was able to see me within a few days. He was knowledgeable and prescribed drops and other medication that helped me fairly quickly. I had a follow-up appointment and everything was great. Overall I was very happy with my experience.
Dr. Seymour Hershenfeld's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
A new 5-star rating has been posted. "Excellent doctor, very thorough, kind, and reassuring. I was seen very quickly with an urgent referral. I am very happy my family physician referred me to him..."September 19, 2014
2 negative duplicate or disallowed ratings automatically removedJune 2, 2012
Top Urgent Care Centers in Thornhill, ON
Find a Doctor by Specialty
#1 of 7
#2 of 7
#3 of 7
#4 of 7
#5 of 7