Ratings for Dr. Antonio R. Rivera
My 80 year old mother sees Dr. Rivera and I don't understand WHY she keeps him as her doctor. Every time she needs refills for her medicines, she has to beg his secretaries to fax the prescriptions and many, many times my mother had to go personally and get the prescription because this people either forgets, don't care or are so irresponsible that they loose track of their patients needs. I'm VERY disappointed on the overall profesionalism and lack of responsability towards patients time and concerns. Very unsatisfy with the service and more so with the office staff who needs some training in "customer care".
Dr. Rivera is very well knowledged, unfortunately that's not enough to please his clients. He has the worst staff ever- they lack communication and customer service skills. They are always busy and can rarely accomodate a patients needs.The doctor or staff has never returned any of my messages. You spend up to 1.5 hrs. waiting on the doctor. His office looks very dirty/ messy. After dealing with how unprofessional the Doctor and his staff have been and due to their lack of concern for the patients displeasure, I decided to seek a different doctor.
Dr. Antonio R. Rivera's Credentials
Accepting New Patients
- Univ Nac Mayor De San Marcos, Prog Acad De Med Humana, Lima, Peru (Grad. 1981)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care