Ratings for Dr. Robin Gray
I was a bit nervous coming to see Dr. Gray after reading the reviews but I had a very positive experience. He was knowledgeable and straight to the point which is exactly what I want and would expect from a doctor. Yes, I had to wait an hour to see Dr. Gray but this is my experience with most doctors I have seen including my family doctor. When it was my turn he was very attentive and didn't rush through the appointment to get to the next client which is usually what happens when doctors are running behind. Overall no complaints whatsoever he seems like a great doctor.
By far the worst doctor I have ever seen. He diagnosed me with a basal cell carcinoma after multiple visits and pretty much said it was my fault. I had not gone in the sun for 20 years and always wear sunscreen when I go out. I was shocked by his poor bedside manners. It was so disrespectful that he was so insensitive and uncaring. He does not listen to the patient. Not to mention that you have to wait hours to see him. and one time I even got the first appointment of the day and he still had the nerve of arriving 45 minutes late. No apologies. After I had the skin cancer removed by a wonderful surgeon, I never went to see him and I now do my checkups with a wonderful dermatologist who is knowledgeable, friendly and compassionate. This guy is terribly unhappy in his life and a miserable and rude doctor. I wish that we could complain to the College of Physicians and Surgeons of BC about this useless "doctor".
He keeps patients waiting for one hour and on, no apology when admitted in and the tone speaking to me is really rude and unrespectful! I wish people world know this to avoid seeing him. He should go back to school to learn manner and be respectful to others. People come to see him at their weakness moment to find out what sickness they have, they don't deserve to be treated as bad manner as he provides. DO NOT COME TO SEE HIM!!!!
I went to see Dr. Grey about a month ago for a rash around my waist/nether-regions. I had seen a family Dr. but the cream he recommended didn't work (he figured it was a rash of some kind). He sets me up with Dr. Grey who within 2 seconds of seeing my symptoms blurts out 'that's an STI!' and proceeds to diagnose it as moluscum contagioso on what I had been told by a previous doctor was a skin rash so I am understandably upset/confused. I was in a committed relationship for the year prior to the appointment so my mind was racing. When I tried to challenge his assertion that 'it almost definitely came from sex' he talked down to me and made me feel like it was somehow my fault, and then told me I needed to get a full battery of sex tests? Then after he continued to stress the sex angle and my likely fault in the matter, I tried to ask him if he would take a look at a strange bump on my hairline and a mole on my back, half as a way of changing the subject to give me a second to regroup but also to appease my worst fears as it was a concern. He then proceeds to patronize me, asking me whether I 'know how appointments work?' and saying that I came in for something else so I 'should make a new appointment for these other symptoms.' Compassion in action. He proceeds to (reluctantly) look 'just at the head mark', though not without making it transparent to me how much of an affront this is to his natural order of things. Concluded the appointment by telling me again that it probably was sex related and so I should get tests for everything? So after I get out of this appointment, quite shaken up, I proceed to call one of my best friends who is a sexual health nurse. She goes on to furiously chastise the Dr. and explains to me that the condition I have is a contact-spread condition! So while it can come from sex, it is is often contracted from public towels and common garments! Children apparently get them in different placeso n their bodies all the time! Plus, I'd been going to physio + massages + slept in a sublet the month I first noticed the symptoms, and even after I told the Dr. this but he seemed ornery that I would dare to question his best guess. The entirety of the appointment seemed to be an arena for his lack of professionalism and any disernible interest in me the patient, or my mental/physical state beyond the absolute minimum. My friend was absolutely embarrassed when I told her the story and pissed off at how he conducted himself. In fact, she is the one who urged me to write this review. Oh yeah, almost forgot - when I was in there and was totally exposed for part of the examination he realized he forgot something in the other room and left to go get it with the door wide open. Just one of those small touches that spoke volumes to me about his level of care/professionalism. He also has the voice of a myopic android. I have to say he did not keep me waiting for multiple hours though, so even though it felt like it at the time, I can't say it couldn't have been worse.... But I can say, DO NOT SEE THIS DOCTOR.
I saw Dr. Gray a few years ago for a long-term, recurring skin condition on my finger, which through my own research I felt to be either eczema or psoriasis- this self-diagnosis was based on the condition's presentation, history, symptoms, etc. However, he 'diagnosed' it as herpes! This despite there being nothing remotely akin to herpes aside from itching. Anything I mentioned to refute his opinion was ignored, and he did no tests. I have since had psoriasis confirmed, only now it is much, much worse than when I saw him. Should also mention that my best friend went to him with scabies, which he thought was shingles... has this guy even been to medical school??
I wish I could leave a zero - DO NOT GO TO THIS DOCTOR I was referred for a suspected invasive melanoma. To his credit he did see me quickly after receiving the referral. He recommended a punch biopsy which I felt was not adequate and wanted to discuss an excision. I was called by his nurse the day before my scheduled punch and told that Dr. Gray has told her to cancel my appointment. I asked her why since getting melanoma off your body is basically priority number one. She told me essentially that he felt if I wanted a second opinion then I should go get one. I did not ask for a second opinion I asked to have a discussion. Everything others have written is also true. He is late, uninterested, uncaring, and aloof. Not to mention the dust was literally an inch thick on his doors and ceiling fixtures. I promise you that a longer wait is worth it - maybe he has more free time because he sucks!
This guy has to be the worst dermatologist in the lower mainland. He routinely keeps patients waiting 3 to 4 hours! How is this acceptable?! The first time I met him, I liked him, we got chatting about a non-medical subject, and as I was the last patient, I allowed it to go on much longer than I normally would have (and I thought ditto for him. It was pleasant.) But, when I got out, his secretary was gone. The light was dark in the waiting room.The door was locked. I had a parking ticket waiting for me because he kept me half-hour past the lot's closing time.Astonishingly, when I got sick and tired of waiting hours and so, I showed up half-hour late, I was royally chewed-out by his unrealistic new secretary!! (As this lot is attached to his practice, I think he should have been aware of this and said something.) I also am sure it is not ok to keep a (female) patient in a (male) doctor's office well past the time his secretary has gone home. On subsequent visits (that I had to go to - or I would have chosen someone else) he was hours late, lost track of time, started conversations like he had no one waiting - and he knew NOTHING , as it would turn out, about the skin condition I had. I suffered going downhill and wasting tons of time (12 visits - nearly a year!!) with this second-rate guy before finding a doctor elsewhere who fixed my problem knowedgeably in 3 treatments
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