Ratings for Dr. Hugh McLean
i recently had a visit at the mclean clinic last week and the front desk receptionist Nadia was very unprofessional and was swearing and getting mad at other associates as she “didn’t want to deal with the form surgery check up appointments” and was very rude to us and put us in a little room to wait for pictures and left us waiting in the room for an hour and when i went and asked if anyone was coming to take pictures she said i don’t think so. so the other receptionist took over and went and got someone for us to take pictures. nadia completely ruined my outlook on the mclean clinic and i think she is in professional and makes the clinic look very bad. i’ve had no problem with the other staff in the clinic and they’ve all been very nice and helpful and know what they’re doing but nadia is lost in her own world and doesn’t want to help anyone. thank you dr mclean for the amazing results !! i would highly recommend you but i believe your staff needs looked over
I just recently had a full tummy tuck done and I have nothing but wonderful things to say about the staff and Dr. McLean. I have never felt rushed in or out of my appts. always every question I threw at the team was answered. I find the entire staff caring, friendly and every visit I left with a grateful smile on my face. Dr McLean is so patient and such a kind man, who’s objective is for you to be happy with the procedures that he has done. If anything additional needs to be addressed, it is taken care of. I highly would recommend this office, and I am NOT staff, but a very happy client. Janet G
Not impressed by reception desk staff, who are not focused and giving very wrong, actually opposite information (if you talk with different receptionists). Much more professionalism should be in place, unless it would be in place if I paid from my pocket, and not through OHIP.
I recently had breast augmentation done. Dr. Mclean and the entire staff were very knowledgeable and patient with my indecisive decisions. Everyone was very kind, professional and supportive. Dr. Mclean's work is excellent. I would highly recommend Mclean Clinic.
first of all the ladies at the office are very supportive understanding and absolutely wonderful! I was going through a rough personal time and they provided wonderful advice. my surgery went perfect. the pre and post op nurses are very compassionate. Dr mclean is very understanding and his work is great. would highly recommend him.
I have had 3 surgeries within 8 years most recent was removal of breast implants and breast lift - I always felt comfortable with Dr Mclean he is very patient person and makes you relaxed the results of my breast lift were outstanding with hardly any scarring I can see and it has been 3 weeks ago the surgery went well with zero after complications - his staff are very nice and welcoming I would go back again if needed
I went to this clinic for laser hair removal. The customer service is really disappointing at this place. I bought six sessions together and booked all apppintments for the sessions atleast 2-3 months in advance. A week before my 4th session, I received a call from the clinic telling me that the entire staff is goin for a conference so my appointment will have to be resecheduled. I am a working woman and my workplace is an hour away from the clinic. For all my sessions I had booked the 6-6:30 pm appointment on Tuesdays. When I said that I can't accommodate any other time, I was told that I don't have a choice with regards to time if I want to book an appointment. The customer service representative was very rude and not at all accommodating. I would never recommend anyone to this clinic.
Staff was very friendly and professional pre and post op and the facility is beautiful and clean but I am not actually that pleased with the face lift I received. It was fabulous while my face was a bit swollen and looked great for about 6 months after which the skin began to sag once again around my lower chin and mouth area. When I went back for a follow up I was told that it was customary for that to happen which begs the question of why I bothered to spend that kind of money for such poor results. They then tried to talk me into all kinds of fillers which I have no interest in as they are expensive, last a short period of time and changes the look of your face to a very puffy you. I do not feel that my concerns were properly addressed and annoyed that they tried to talk me into spending more money. I guess I am done with the McLean Clinic.
I had a few times consultation with Dr. McLean and his nurse before my surgery (Tummy tuck and outer and inner thigh lipo). He clearly explained for me verbally , you do not lose weight but your size would be smaller after surgery. He even asked me about my size and I told him my size is 12 at this time. he said , you would be size 8 after surgery. my size didn't changed at all after surgery and I don not notice any big change in my cloths size. I spoke with Dr. McLean after surgery regarding no changes in my size but he completely refused whatever he had told me about before surgery. whoever knows me and saw me before surgery also believe I look like the same as before and not smaller. The reason I chose him because of one of my coworker who did TT with him 8 years ago. she told me Dr. McLean respects to patients and if you are not satisfy, will do something extra to make you happy but my experience with him was completely different. I have trusted to his verbal promises and paid around $15000 but not happy about my result at all. He did not care about my opinion when He got the money. i'm extremely disappointed . I do not recommend him to anybody.
My experience at this clinic has been nothing short of outstanding. Right from the start the receptionists greet you warmly, answer all questions, appease any fears and make you feel like family. I have only undergone skin resurfacing and botox/filler procedures here and would not go anywhere else. Miriam and Theresa are such incredibly professional and knowledgeable specialists, that I feel completely at ease. I am always impressed with the results and have received glowing compliments on my glowing skin! They both take the time to review and assess any changes to my skin and make recommendations accordingly. I always leave feeling refreshed and confident. OUTSTANDING work from two beautiful, professional and compassionate women. Highly recommend. *****
Dr. Hugh McLean's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Areas of Expertise
Awards & Recognitions
Publications & Research