Ratings for Dr. Diane Zatelny
I am so disappointed with this Doctor. She is cold, doesn't explain anything and had none of my blood work or information in front of her when I finally got in to see her. After having cancer I thought the post care was going to be very thorough and informative, was I wrong! Don't waste your time with this Doctor.
I received my apt date and time in the mail it was for a time that I was out of town. I called the office manager to reschedule and let him know I would be out of town that week. I show up for my apt today to find out I don't have an apt???? How is this even possible. Ive taken the time off work etc for this. They have a $150 fee for cancelling an apt less then 2 business days but what recourse do I have ? Does my time not matter to this office??? I was so looking forward to finally seeing this dr, and now I'm so upset over the whole issue.
I have known this doctor for over the past six years and it is due to her I am healthy as an Ox due to her care and advice over the years. I feel blessed this doctor has been able to see me. Her support staff at both her office and at her clinic are amazing and other doctors should follow in her ways!
Dr Zatelny is a great doctor seen her because of my thyriod she has been such a great doctor called me at home because my thyriod was off and needed more meds and told me if I needed anything to call her she sent me to see a great doctor for my thyriod surgery. Thank you so much Dr Zatelny
I don't know what people are talking about in regards to the support staff being poor. I have found everyone there to be incredibly helpful and kind. You may have a bit of a wait but with only two Endocrinology clinics in Barrie the wait isn't that terrible. She is also willing to work you into her schedule if you have an emergency. The whole office is terrific!
DO NOT BOOK WITH THIS DOCTOR! unless you are prepared to wait 4-5 hours each visit before seeing her while you wait you will meet with a nurse who spend hours with you educating you on the basics of diabetes even if you have had the disease for years and you are well aware of what foods you should each and that you need to exercises. They simply assume that you are not eating properly and that you are not exercising they just break into their standard speech. Every visit I had, I waited 4-5 hours (never less) only to have 15-20 minutes of the actual doctors time before being pushed out. One time, I waited 4 hours had to leave before seeing the doctor. Because of that my future appointments were cancelled without any notice. I learned that this doctor would not see me again because I have expressed my frustration of having to wait. I am now looking for another doctor. BTW - I am about to loose my leg from diabetes complications...trust me, find a doctor that cares! Not Zatelny!
I brought my two teenage sons to see Dr. Zatelny who I was referred to by my family doctor. She is absolutely incredible. She had the best bedside manner I have seen in years and I told her so. Her husband works in the office alongside another staff member. They were both wonderful. We all felt at ease as soon as walked through the doors. She really spent the time talking to us and helping the boys to understand the changes they needed to make and why. I decided to keep her as our doctor and check in with her once a year to keep the boys on track. Thank you so much.
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