Ratings for Dr. Farhad O. Moola
We saw Dr Moola today after my son broke his foot and was diagnosed in the ER yesterday. It will be Christmas in a few days and I was worried it would take long to see a specialist this time of year but they got me in the NEXT day after my ER doctor requested a consult on short notice. Did I have to wait 2 hours??? Yes, indeed I did, but I am grateful that he didn't leave my son waiting until over the holidays to get the proper casting etc. for his broken foot. I found his staff friendly and he had a cheerful guy who measured my son for a bootcast and even made my teenager laugh (which is not an easy task) All the negative reviews about wait times could be because he takes in people at the last minute that really cant wait a week or a month to be seen. It might be my son and others like him that makes a doctor late but I appreciate that he could be seen so quickly and made to feel at ease about his broken foot. Orthopedic doctors have to take in "emergency" patients which in turn makes them behind in their pre planned day. A 13 year old boy with a broken foot and no guidance or no proper casting over the Christmas holidays could have turned into a problematic foot later on. I appreciated getting in on such short notice and not even my kid complained about waiting. Be prepared to wait for 2 hours because someone might have needed some quick help (maybe even more than you did.)
He’s ignorant, incompetent and rushes through appointments because he’s over booked. He didn’t take the proper MRI and CT scans needed to make a proper diagnoses. He stated my shoulder was completely fine when there was clear restriction and pain. He continued requesting x-rays at at the private clinic beside his office. I feel there is a financial incentive here for him. He refused to order an MRI or CT scan. I would seek a more thorough and knowledgeable specialist if you are assign him through the hospital.
Dr. Moola rushes through examinations and does not spend the time needed to ensure I, as the patient, understood what he thought was the diagonses. He doesn’t share x-ray results when requested and caused me to take what seemed like excessive x-rays. No wonder the system is so clogged up. He spent 5 mins with me after waiting 2 hours to see him. In the end, he did not address my ortho needs and brushed me off. Ultimately I seeked advice from another orthopedic who properly diagnosed me and explained why I lacked movement in my arm. Dr. Moola claimed I was perfectly fine when clearly I had 60% usage of my arm. Dr. Moola is not a competent doctor. My experience was poor with him and I highly do not recommend his service to others. Not all doctors are equal and this one definitely comes below par. He couldn’t even diagnose my issues correctly, let alone attempt to address it.
We just had my Daughter's surgery done last week. I found Dr. Moola to be a man of few words but always responded to questions in detail. Yes, there is waiting when you have an appointment but he is worth it. We all have to remember that getting this much education has taken him a long time and much commitment in a helping profession. So, I am sad to see some people compare the waiting and service perhaps with stores customer service. Even at Costco with the best service, you have to wait a long line to address your inquiry! Dr. Moola is very knowledgeable, kind and approachable. His office is very organized in preparing you for operation with all the information and prep required. The scars after a week look so tiny and are already healed nicely. I will have no hesitation to recommend him to those who are in need of healing hands and expert opinion.
Dr Moola is never on time. They intentionally over book and when you finally see him, after waiting on avg one to two hrs, he rushes your appointment with minimal explanation and spends at best 5-10 mins with you. In addition, I had a broken arm which he claimed that everything was fine and charged me $90 for a stupid over-the-counter brace and shoulder sling. They removed what was given to me by the hospital. I think they try to make income selling unnessary products. After returning 6 weeks I expected my arm to be fine as he stated and no it wasn't. He basically told me it's up to me how well my arm improves. Well I don't see this useless unknowlegable, unethical quack anymore. I have a new orthopaedic who is willing to investigate, request CT scans and MRI to help determine the best course off action and fix what Dr. Moola screwed up.
My experience with Dr Moola has always been top notch from appointments, to surgery, to post op care. Long waiting room times to see Dr Moola has never been an issue for me as this is pretty much the norm for most surgeons. I also keep in mind that long waiting room times can be due to the additional time Dr Moola might need for more complex cases or the time he takes prior to an appointment to review imaging, subjective reports and other consults. I personally know this to be the case with Dr Moola. He has always been very thorough and well prepared for all our appointments. In order to ensure our appointments are optimal, I also do what I can as a patient: I come in well prepared for the appointment with a succinct overview of history, symptoms, ongoing issues, impact on activities of daily living and conservative treatments tried. Not only is this good as a reference point for discussion but it is helpful to me to recall any questions I wanted to ask him. I have never felt rushed at any of our visits. Dr Moola has always been approachable, a great listener, responsive to what I tell him and thoughtful in his suggestions. This surgeon's knowledge is also extensive. He is not only skilled in upper extremities but as a trauma surgeon as well. (My friend's brother had a great outcome after undergoing trauma surgery by Dr Moola for a serious mountain bike accident). While reviews can be a good starting point, a more comprehensive reference point, in my opinion, is the medical community- physiotherapists, nurses and GPs- who can comment on a greater number of patients that Dr Moola has seen. I have heard first hand that Dr Moola is very well respected in the medical community. In my opinion, and in my experience, Dr Moola is top notch.
Dr Moola will make you wait at least an hr for him, as his practice intentionally triple books appts slots as per his receptionist. Then at most, spends 5 mins with you. He doesn't even show you your x-rays or provide clear explanations. You leave more confused and unsatisfied with your care. I think he is simply a cash cow making machine. I don't think he's ethical and wants his patients to not recovery properly so that me can push surgery to rectify your issues. That was my experience as my broken arm, now healed, has limited mobility due to lack of proper setting during the first critical weeks. Dr. Moola was a horrible experience for me,
I had an appointment and he was three hours late for it, which was a little frustrating since my husband had taken time off work to bring me to the appt and was supposed to be gone for an hour or two. I was then told by Dr. Moola that although I was referred to him, he hadn't had time to get any of my files and said "you should have brought your own copy of your MRI" (I only had the paper copy from my referring doctor and was told that my surgeon would be able to look up the disk copy). Dr. Moola then told me he didn't do any type of surgery that is "elective". It's not elective. I have a tumor on my bone that has been causing me pain for a year and it's gotten to the point where I can't walk. I'm only 23. I wouldn't call my surgery "elective". I asked him if (since it's apparently elective) there were other options besides surgery and he said there aren't any. He finished the appointment by telling me I should go to the hospital and ask for a copy of my MRI and find a surgeon who does elective surgeries. I'm honestly shocked at how unprofessional he was.
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