Ratings for Dr. Farhad O. Moola
Dr Moola is never on time. They intentionally over book and when you finally see him, after waiting on avg one to two hrs, he rushes your appointment with minimal explanation and spends at best 5-10 mins with you. In addition, I had a broken arm which he claimed that everything was fine and charged me $90 for a stupid over-the-counter brace and shoulder sling. They removed what was given to me by the hospital. I think they try to make income selling unnessary products. After returning 6 weeks I expected my arm to be fine as he stated and no it wasn't. He basically told me it's up to me how well my arm improves. Well I don't see this useless unknowlegable, unethical quack anymore. I have a new orthopaedic who is willing to investigate, request CT scans and MRI to help determine the best course off action and fix what Dr. Moola screwed up.
My experience with Dr Moola has always been top notch from appointments, to surgery, to post op care. Long waiting room times to see Dr Moola has never been an issue for me as this is pretty much the norm for most surgeons. I also keep in mind that long waiting room times can be due to the additional time Dr Moola might need for more complex cases or the time he takes prior to an appointment to review imaging, subjective reports and other consults. I personally know this to be the case with Dr Moola. He has always been very thorough and well prepared for all our appointments. In order to ensure our appointments are optimal, I also do what I can as a patient: I come in well prepared for the appointment with a succinct overview of history, symptoms, ongoing issues, impact on activities of daily living and conservative treatments tried. Not only is this good as a reference point for discussion but it is helpful to me to recall any questions I wanted to ask him. I have never felt rushed at any of our visits. Dr Moola has always been approachable, a great listener, responsive to what I tell him and thoughtful in his suggestions. This surgeon's knowledge is also extensive. He is not only skilled in upper extremities but as a trauma surgeon as well. (My friend's brother had a great outcome after undergoing trauma surgery by Dr Moola for a serious mountain bike accident). While reviews can be a good starting point, a more comprehensive reference point, in my opinion, is the medical community- physiotherapists, nurses and GPs- who can comment on a greater number of patients that Dr Moola has seen. I have heard first hand that Dr Moola is very well respected in the medical community. In my opinion, and in my experience, Dr Moola is top notch.
Dr Moola will make you wait at least an hr for him, as his practice intentionally triple books appts slots as per his receptionist. Then at most, spends 5 mins with you. He doesn't even show you your x-rays or provide clear explanations. You leave more confused and unsatisfied with your care. I think he is simply a cash cow making machine. I don't think he's ethical and wants his patients to not recovery properly so that me can push surgery to rectify your issues. That was my experience as my broken arm, now healed, has limited mobility due to lack of proper setting during the first critical weeks. Dr. Moola was a horrible experience for me,
I had an appointment and he was three hours late for it, which was a little frustrating since my husband had taken time off work to bring me to the appt and was supposed to be gone for an hour or two. I was then told by Dr. Moola that although I was referred to him, he hadn't had time to get any of my files and said "you should have brought your own copy of your MRI" (I only had the paper copy from my referring doctor and was told that my surgeon would be able to look up the disk copy). Dr. Moola then told me he didn't do any type of surgery that is "elective". It's not elective. I have a tumor on my bone that has been causing me pain for a year and it's gotten to the point where I can't walk. I'm only 23. I wouldn't call my surgery "elective". I asked him if (since it's apparently elective) there were other options besides surgery and he said there aren't any. He finished the appointment by telling me I should go to the hospital and ask for a copy of my MRI and find a surgeon who does elective surgeries. I'm honestly shocked at how unprofessional he was.
Never expect to get in on time, like with most doctor's offices. The quickest we got in was 35 minutes after our appointment and our longest wait was 2 hours after our appointment time. He said that my sons wrist bone was showing signs of movement but was reluctant to do surgery and now my son is in a lot of pain with activity, which isn't good for a hockey player. I can never get through to the office because I always get a recording saying if I got that message than they are close, even though I am calling within the recorded hours. I have also requested that if it just an appointment for an xray, we have the requisition sent to our local hospital (we drive in from Mission) so that I don't have to take an entire day off work, but they won't allow it. All in all, he is kind and good with kids, but dealing with the office is a nightmare!
Had surgery in 2010 for my right shoulder. Dr Moola discussed what was suppose to be done, woke up after surgery with extra work done on my shoulder without my knowledge. Surgery was botched, found him and his office are hiding medical records over my surgery. Found him very rude and very unprofessional after this. Warning people to never use Dr Moola for surgery because he will end your working career. He should only work on dogs and cats, they can't complain. So I'm warning the public about Dr Moola.
I have seen Dr. Moola about my shoulder and have found him incredible knowledgeable, helpful and willing to take the time to explain my potential surgery and answer my question's. He has been on time with both visits and did not seem hurried to get me out of the office. I greatly appreciated his bedside manner and would highly recommend him.
Dr. Moola and his staff (Hospital staff and office staff) are all amazing. I have been his patient for a while now him treating a few injuries I sustained from 2006 until present. Left elbow/wrist and Left Pelvis and hip and now onto my shoulder. He always takes his time in explaining things in detail leaving each appointment satisfied knowing that I have such a caring and knowledgable surgeon. I think he is thoughtful, approachable, and an exceptionally skilled surgeon. Rosy is medical office assistant is always smiling cheerful and very helpful too.
Dr. Farhad O. Moola's Credentials
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