Ratings for Dr. Noah Massa
9am appointment. 3 ppl in waiting room. Waited 50 mins to be seen!!!! Waited 6 months for this appointment!. Absolutely ridiculous. I recommend going somewhere else even if you have to drive to Kelowna or Vancouver. If I'd known I would have. Dr. Massa has terrible bedside manner. Would cut me off while I was answering his questions. Spent less than 5 mins with me.
Having had to see dr Noah urgently for my nose I was really disappointed with the receptionist how she was dishonest and I feel I was the subject of racial profiling because of my name and therefore in my urgent state had to find another specialist because of this issue. I’ll stary by oct 7th, and on that day which I had an heart attack fallowed by angioplasty. I was having excessive nose bleeds which landed me in the Er half a dozen times within oct to dec. I had to cancel my first appointment with dr Noah but after trying to set another date with the receptionist I was ignored for over a month. Within that month I left couple messages asking them kindly to get back to me. No replies what so ever until mid December when I left my last message which was on a Monday, this unbelievable receptionist of his called me on the Tuesday saying I had missed my appointment and I owe them 75 for missing my appointment. Either this was racial profiling or a money scheme because I have no idea why they couldn’t have called me back and at least tell me my appointment was coming up. I’m really offended and upset. It’s not fair why I was treated like this. This complaint is not about the doctor but his receptionist!
I too was surprised by some of the comments below. I was referred to Dr Massa with a large squamous cell on my scalp. I found him to be a very precise doctor with a 'no nonsense' manner that I appreciate. He arranged a surgery date asap and the was very attentive at the hospital prior to surgery. I must say that all the staff at Vernon hospital are just wonderful. I awoke with 40 staples in my head but no pain. Dr Massa had told me that the incision would be substantial to allow for the 'reverse flap' procedure. During the healing period I had virtually no pain and after the staples were removed I found that the scaring was barely noticeable. My wife says that Dr Massa is not only a great Doctor, but an artist at his chosen profession also. If you are referred to this doctor, don't worry, your are in good hands!
I'm very surprised to read all the negative comments about Dr Massa. He performed my tonsillectomy a few years ago and I had no issues with him whatsoever. From the age of 7 I constantly had tonsillitis and missed countless days of school, and into my adult years I was missing far too many days of work due to acute tonsillitis. After years of other surgeons telling me I didn't need a tonsillectomy, Dr Massa took my concerns seriously and referred me for the surgery after my first meeting with him. Such a relief! My life is so much better now without the constant sore throats and sick-days in bed feeling like I have razors in my throat. I found him knowledgeable and polite. Not prompt with his time, but then I've never known a prompt doctor in Vernon. He explained in detail how to look after myself after the surgery, and had me back 2 weeks later for a check up.
To the persons comment below. Having a chronic illness or any medical matter makes you lose money instead of gain, makes you lose time with family, lose jobs, in pain daily(and in the middle of the night) and most are ridiculed at hospitals 8/10 times. Growing up has nothing to do with being sick and needing professional help. Tired or not they chose to be doctors, patients don't choose to be sick. People do have sympathy and respect for doctors, but there is a time and place for everything and ones health comes first.
I know this Dr. very well,what I would like to tell these people with such negative reviews is grow up and get used to the longer and longer waiting times these Dr's are precious and work very hard long hours @ great family sacrifice to save lives in a lot of cases,I have been a patient of my family Dr. for 34+ years and I have waited as long as 2 + hours with an appt. just to get a medication it is not his fault he is a good Dr. I also have other friends who are Dr's and they are all overworked, most often then not they have to get up @ any time night or day to go and save someone 's life like yours,so stop your ignorance and blame the government that you most likely voted for because judging by your comments tells the whole world the the quality and intelligence level of yourself.
Very cut and dry. Manners are terrible. He couldn't even call me by my proper name. Strike one from the get go. Comments were as though he had no care at all. Since when does a Dr. make comments such as " Oh well an Whatever"? I can ramble on more negativity but won't waist much more time on this... I think you get the picture. I will not return to this Dr. I will get better results elsewhere. Nuff said.
Nothing good to say about this doctor or his staff. Punctuality apparently isn't important at all...he was at 45 minutes behind even at 9:45 AM. He kept even waiting for no apparent reason while he chatted with his receptionist for several minutes....several times. (We could hear them and the conversation could certainly have waited until lunch or, at least, until they had caught up!) I noted that they had a sign posted regarding a $75 fee for missed appointments...I was tempted to ask how much we would receive for waiting for him. After all was said and done my Mom saw him for less than 5 minutes but spent more than an hour there. (Silly us, we were early out of respect for the Doctor's valuable time!) My family will NOT be seeing him again! Truthfully, my rating is generous... I would have given ZERO stars across the board. Another patient told me about this rating website...
I originally saw Dr Massa about 4 years ago for a cyst removal. I found him a bit abrupt during the consultation, but he was very nice and professional during the actual surgery. I had to see him again recently for another procedure. He was professional and pleasant to deal with during the consultation as well as during the procedure itself. He's not overly chatty and usually pressed for time (like all doctors, it seems), so I can see why some people would be turned off by him. I have never felt like he was rushing me out of his office and he's always taken the time when I've had additional questions. He often runs a little late, however with the shortage of doctors and specialists in Vernon, I'm not surprised. His staff has always let me know to allow 1 hour for my appointments, just in case, and I've always been finished within that time frame.
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