Ratings for Dr. Uma Polam
Dr. Polam seems to be a good doctor. The problem (and it is a real problem) is she consistently overschedules resulting in patients having to languish in the waiting room for far too long. It is simply unacceptable. Additionally the administrative staff have been on various occasions among the worst I've experienced, failing to forward test results to other physicians, not calling in prescriptions in to pharmacy in a timely manner all while at time not presenting a professional attitude
Dr. Polam seems to be a very professional yet knowledgeable doctor. But her staff on the other hand is the most terrible staff I've ever encountered. You would expect to get a call back after getting blood work done etc for somebody who has a chronic illness. I came across so many miscommunications, they do not call in prescriptions unless you ask them(which they dont do it right). They dont seem to care that their patients who have chronic illness are in urgent need of medicine. I would have to follow up more than twice a day to get prescriptions called in or get paperwork done. Dr. Polam needs to replace her current staff if she wants to see patients.
Dr. Polam is very thorough. But her staff are really mediocre, do not return calls, do not know what they are doing, and she is unable to manage them, apparently. As a result,communcating with her is always difficult and often impossible. I have had to make appointments just to get a simple question answered. And I have dealt with a number of instances of mis-information provided by members of her staff, including such bizarre matters as being given a written referral to a doctor who stopped practicing his specialty 2 years ago!
Dr. Uma Polam's Credentials
Accepting New Patients
- Sri Venkatesvara Med Coll, Univ Hlth Sci, Tirupati, Ap, India (Grad. 1990)
Areas of Expertise
Awards & Recognitions
Publications & Research