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Ratings for Dr. Dorothy Chau

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Dr Chau used to be a very good personable doctor until her practice became a circus. They moved to a new location and it's now a medical center where the patients are treated like cattle

Was this rating useful? 1

flag | Submitted December 8, 2014

Dr. Dorothy Chau

Dr. Dorothy Chau's response
I'm Nora from the Patient Relations Team at ENT & Allergy Associates. Thank you for taking the time to let us now about your visit to our Staten Island office. I would like to apologize for your experience. Service excellence is at the very core of our organizational mission - all of our staff has received extensive training in patient and customer communication and relations, so feedback like yours allows us an opportunity to evaluate, educate and retrain. I have shared your feedback with our Senior Management. A member of our team would like the opportunity to speak with you about this in greater detail. In order to respect your health privacy, please send us an email with your contact information via our secure email server at patient relations [one word] at [@] ent and allergy [one word] dot com [.com] with 'SI ENTA' in the subject line. Thank you for contacting us and we hope to hear from you soon. Best, Nora

Submitted December 9, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I never will know how good or bad this doctor is, simply because I was rejected to be seen. I am an amployee of Staten Island University Hospital and was advised to see this doctor by my PCP. It was a very hot day out there, about 90 degrees, I needed to take two buses on my way, they both were late and I was late for an app for 20 min. The receptionist said I need to reschedule my app. I was in tears asking to make an exception, answer was NO. SHAME ON YOU, DOCTOR AND STAFF, SO HARTLESS!!!!!!!!

Was this rating useful? 0

flag | Submitted July 17, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Overall Excellent and very Knowledgeable

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flag | Submitted April 19, 2012

Rate this Doctor

Dr. Dorothy Chau's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Mount Sinai School Of Medicine Of City University Of New York (Grad. 1994)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
OHIP


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