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Ratings for Dr. Francis Sutherland

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

This doctor is not helpful because he is not knowledgeable but not many people are capable to make this judgement.

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flag | Submitted October 1, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've had three minor surgical procedures performed by Dr. Sutherland. He has always been friendly, professional and thorough.

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flag | Submitted July 27, 2016

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I had a sports related inguinal hernia with no syptoms. I should not have had surgery. He provided no informed consent regarding the open surgery and laproscopic. Then he put a three cm long plug inside me without telling me. I got injured at work. He then showed no concern for the pain that I was in and told me give it time. That was over 4 years ago. If I had the money I would go to the states and have a HERNIA SPECIALIST remove it. He is just a general surgeon who gets good reviews IF NOTHING goes wrong. I plan to move back to Calgary and go public until he sues me for liable. I will not stop telling people that he has no empathy and is very incompetent.

Was this rating useful? 3

flag | Submitted July 8, 2016

3
Staff
3
Punctuality
1
Helpfulness
4
Knowledge

I have heard that Dr Sutherland is an excellent surgeon. Our experience with him was that his communication and empathy skills are lacking. My late mother had learned that she had pancreatic cancer and was referred to him. He told us brusquely that there was nothing he could do and was about to leave the room when I asked him about some research I had done on the internet about her condition. This made him quite defensive and testy. He seemed to have little empathy for the fact that my mum had been given a death sentence and did not explain his diagnosis or give us any context. He was very touchy about my questions, which were not in any way casting aspersions on his competence. Frustrated, we requested a referral to Dr Elijah Dixon, who offered the same diagnosis, but delivered with much more detail, care, patience and compassion. The contrast between the two was stark.

Was this rating useful? 4

flag | Submitted April 6, 2015

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Him and the nurse had excellent bedside manners. They were fantastic and took great care of me

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flag | Submitted February 11, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Sutherland was fantastic. In my opinion he has a great bedside manner and answered all of my questions. I would definitely recommend this doctor; I think there should be more of him around the hospitals and clinics :)

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flag | Submitted April 30, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I suffered a horrible injury during a routine surgery in another province. It nearly cost me my life and it has cost me my "normal" life. I suffered for a long time while Dr's in the other province tried to figure out how to keep me alive. The one caring Dr I had there researched Dr's who were capable of saving my life. Dr. Sutherland came highly recommended. After suffering such an injury in the hands of another Dr I was very untrusting of any medical professional. Everytime I became seriously ill he made sure I was well taken care of and sat with my husband and I and explained everything. No matter how far behind he was he made sure I was comfortable and I was able to trust him to redo the surgery that nearly killed me to save my life. It took me over a year to be able to do this and he was there for my family and I through it all and is still taking care of me. It was the best decision I ever made. He saved my life and I would highly recommend him. He is very good at what he does.

Was this rating useful? 1

flag | Submitted October 3, 2013

5
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

He is precise succinct and to the point. He is a genius and knows his stuff. He is extremely in demand and therefor insanely busy. I don't mind waiting for him and would chose him again in a heartbeat. If you wan't touchy feely you won't get it from him. If you have a question, he will answer it. But it might be a very short answer without much detail. He won't waste your time or his by speculating. I would recommend him to anyone with a pancreas issue.

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flag | Submitted September 15, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Sutherland is amazing- I had the pleasure of meeting him today with an embarrassing haemorrhoid problem- he allayed my fears and was very thorough- he was friendly and just a complete joy. I feel blessed to have had the pleasure - thank goodness I wont need surgery but he left his door open for me to return should I suffer in future. I wish all doctors were like him- His staff was just so nice too. Thank you all and God bless you all...

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flag | Submitted May 23, 2013

4
Staff
4
Punctuality
2
Helpfulness
4
Knowledge

I was in my 20s and underwent a major surgery called Whipple that damaged my entire digestive system and left me crippled for my entire life. My tumor was BENIGN, not cancer, and this was clear even before the surgery. Dr Sutherland said that there is a possibility that it may turn into cancer in the future, and due to this possibility, my entire life is now changed, he removed 4 organs that were healthy because they are in the vecinity of the pancreas and share the same vein, not because they were infected, I have never been like before. Was told that recovery is 3 months, but you actually NEVER recover. I will be on pills for my entire life, he didn't inform me about that, I am underweight and suffer from severe malabsorption and high blood sugar. I was a completely healthy person, and people can live with benign tumors all their lives, or you may find even other alternate treatments, not so aggresive as this one. I have 3 small kids. Don't go for Whipple if you have benign tumors.

Was this rating useful? 2

flag | Submitted February 22, 2013

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Dr. Francis Sutherland's Credentials


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