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Rate Dr. Matthew Tennant
Dr. Matthew Tennant's Ratings
As a patient of this clinic for many years I am appalled, this clinic is run very poorly and unorganized. I have sat in the waiting room for hours as staff has forgotten to pull my chart, the manager seems to be all over the place making it difficult for the staff to track her down, for questions / procedures that need reassuring, resulting for the patients to wait in the check out line for a long period of time . I have experienced other patients being extremely vulgar to the front end staff and seeing no management or action taking place, this shows how poor this clinic is ran, its unfortunate its the only retina specialist around because if i had a choice I would most definitely not be coming back.
Front staff chatting on about personal stuff had to be interrupted just to book an appointment. Elderly lady walked up to counter, receptionist looked at her (didn't acknowledge/say hi etc) and walked away without explanation. One receptionist texting. I would have fired them. As to medical information, my name first and last was divulged - violates my privacy.
I guess I seen a different Matt than all of you. He didn't tell me much and said see you in a year. End of visit. Months later vision is worse and having seen some other eye people, problem I have has nothing to do with my dry macular degeneration.
Over the past 7 years I have had detachments in both eyes and recently a new tear in one. I called Dr. Tennant's Office and explained my symptoms and was called back with an appointment time in the afternoon. I had a new small tear and it was looked after in the amazing span of 1 hour. In my opinion Dr. Tennant is the best eye surgeon without a doubt. My surgeries with him have been very successful. Thank you to him for all he has done for me.
Dr Tennant "IS" the best there is!! He is in the right profession as he really does care about his patients. He is extremely knowledgeable and gives his patients the confidence that the solution is around the corner. Explanations are thorough and never rushed. He makes you feel like you are his biggest concern, and his actions support that feeling. Dr Tennant, known as just Matt, is often seen escorting senior patients on his arm to the room, to the lobby and he is seen as a friend rather than someone you would dread going to see (yes, there are those in the system) I trust every little word he says, because he has proven it with his actions and explanations. The College of Physicians needs to establish some public reward system for these excellent Doctors who give such wonderful care. He should be featured in the local paper as someone who is a 5 out of 5. I give him a 10 out of 5. He is incredible, incredible.
The staff at Alberta Retina Consultants are friendly, caring individuals. Who greet you with a professional demeanor. They make you fell comfortable and at ease. Any questions or concerns that I have had were quickly addressed by Dr. Tennant as soon as he became available. All emergency's regarding your eye sight are dealt with swiftly. My appointment was for 3:30 pm. and was able to see Dr. Tennant, who goes simply by Matt, within the hour. The technicians who conducted my tests for Dr. Tennant's examination, were again professional, one in particular I found to be an excellent listener. The time spent with Dr. Tennant was not lengthy, due to the high volume of patients he has in any given day. However, the information conveyed was constructive and informative. He is a man of few words but well chosen words. Overall, each time I have an appointment with my eye doctor, he seems to build confidence and reassurance that my vision is in good hands. Thanks again, Dr. Tennant!
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