Ratings for Dr. Robert S. Dela Gente
I fell victim to his allergy testing and could not understand when I received my EOB I questioned him because my BCBS paid some of the cost. I explained to Dr DelaGente I was not paying the the balance. Tikal cost of these test were over 1,000 fillers his response was don’t worry I won’t be balanced billed and not to worry that’s when I knew something was up! This Dr is all about money and not about patient care. My final visit to him was for transfer of care for shoulder surgery. I was wearing a shoulder apperatous had to wait over 2 1/2hours until I complained and the Dr refused to see me! This man should not be a practicing Dr.
I've been a patient of Dr. Dela Gente for 10 years. He has always been helpful, kind and compassionate in his care. He takes his time with me and ensures he has addressed all of my issues and concerns. It's hard to find a doctor that genuinely cares and takes his time, like Dr. D does.
I had a horrible experience at this office. I was sick and am 7+ months pregnant. I had an appt but, still waited an hour and 15 minutes to see a dr. I only got into a room after I complained and started having a panic attack! The staff was incredibly rude. I got very upset and was crying and they showed no compassion. The nurse even told me my blood pressure was high. Of course it was they put so much stress on me by treating me and my time with such little respect. . I would not wish this bad experience on anyone!
The doctor is great. UNFORTUNATELY his staff is terrible! He was a better doctor with High mountain but ever since it became Vanguard Medical Center it's been the worst. I have never seen patients being treated so dis respectively. The Office manager is rudest one out of all. DO NOT GO HERE. Even if it means to change your doctor. They call you and tell you your blood results are fine WHEN THEY ARE NOT. IF YOU COMPLAIN THEY THREATEN TO DISCHARGE YOU! Worst customer service. They treat your health like a business. The phlebotomist is NEVER there to take your blood. Puts up signs on his door that he is running errands at the bank; the staff thinks this is normal. AVOID VANGUARD MEDICAL CENTERS AT ALLLLL COSTS! ESPECIALLY OAKLAND!
Great Doctor, Saved my life!! I have never seen Dr Dela Gente before but I worked across the office and was told by my coworkers to see him because I was experiencing chest pain. I was hesitant and tried calling my own primary but office was closed! I walked in later in the afternoon and Dr Dela Gente and staff were nice enough to take me in. With my history of high cholesterol, Dr Dela Gente recommend I go to the ER because he was concerned about a heart attack. I was very hesistant but Dr Dela Gente persisted. He called 911 himself and the ambulance took me away. Guess what? I did have a heart attack with multiple blockage! Thanks Dr Dela Gente for being so caring and concerned. I would not be here today if I had not met him. I HIGHLY RECOMMENDED HIM!!!!!
Dr. Robert S. Dela Gente's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- BCBS Georgia