Ratings for Dr. Vanessa Krause
Dr. Krause is always very, very late, which means that I cannot make other important medical appointments and creates lots of unnecessary stress. She will never apologize for being late...and will never tell patients if she is running late. An hour and a half is very long wait. Other oncologists seem to run on time, but she cannot. She is dismissive of question, waves her hand at you and says, lets just move on, I don't want to talk about that. If you ever try to correct her...she will just skip over it. She does not have the ability to explain things to patients in a way that they can understand, and blames her lack of skill on the patient, when others in the room, also do not understand. She is horrible at collaborating with other doctors and scheduling appointments. Her nurse Bonnie is great..if you are lucky enough to get her...otherwise you will be chasing for weeks to get something done. My radiologist was amazing...and covered off a lot of what Dr. Krause was supposed to do...ordering tests etc. I understand oncologists are busy, but this is a Dr. Krause issue, not just a medical issue. On her no clinic days, also runs really late with no explanation or apology. The Tom Baker has been great...she is competent, but has no communication skills...so if you have questions...you will not get answers...just sound bites repeated over and over.
Dr Krause and her team have given me exceptional care. I have been a patient in her practice for several years, with stage 4 breast cancer. She is compassionate and kind, honest but hopeful. Her clinics are incredibly busy - our doctors are far too heavily booked, and the whole team at Tom Baker are doing the best that they can to provide patients with good care with limited space and heavy workloads. Yes, I often have to wait to be seen - but I don't mind waiting because I understand Dr Krause gives each of her patients the time that they need. She has always answered my questions fully, and addressed my concerns without being rushed or distracted.
I have stage 4 breast cancer. .I found out because I asked what stage cancer she has been treating me with chemo for. ..three months of chemo and she didn't tell me it was stage 4. ..I don't know what grade or anything. .I was told I was likely to be CURED! Searching on line tonight I found out there is no cure...I don't even have a prognosis! I am more scared with her as my doc than I was three months ago! She is condescending pretends to care but is wasting my time! Bonnie is a terrific nurse...
While Dr. Krause in very smart and knowledgable in her field, specifically regarding chemotherapy treatments, and side effects she could develop her bedside manner - specifically in the area of empathy. She needs to remember her patients are in a fight for their life and compassionate caring goes a long way!
I found Dr Krause very friendly and considerate. There are some pretty negative reviews here, but I did not have such an experience--not even close. She seemed very sympathetic and easy going. I thought she had excellent social skills actually. She is the second oncologist I've had, and I like her way more than the last one. I did really like her nurse who really liked a good laugh--they seemed like a really good team. Keep up the good work!
Knowledgeable doctor, but she appears to be oblivious to the fact her patients are quite literally in a life or death battle. The things that come out of her mouth are quite astonishing! She actually told me she had to put down her chocolate bar to come into an exam room to see me! I think she is emotionally bereft and has spent considerable time practicing her "concerned look" in the mirror.
Dr. Krause was completely bereft of empathy. My late mother had been told that her pancreatic tumour was inoperable, so was referred to Dr. Krause for chemotherapy. When we met her, Krause said she was not sure she would treat my mother at all, because the benefits of chemo for her particular tumour were marginal. Then she shocked us by saying that her head was not really focused on my mother's case because she (Krause) was leaving for a beach holiday in Mexico the following day and had holiday head. She suggested we make another appointment when she returned from Mexico so that she could decide what, if anything, to do with my mother. The decision not to treat was medically legitimate, but she delivered it in a way that was shockingly casual and callous. Rather than see her again, we requested a referral to Dr. Scot Dowden, who was absolutely wonderful and focused on improving mum's quality of life in the time she had remaining.
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