Ratings for Dr. William H. Trout
Every office visit resulted in another appointment to fix the new problem. The appointment for the new problem inevitably led to another new appointment. Several friends told us they had the same experience and recommended we switch to a dentist in Midway. Then we received a bill after having paid in full already. The staff was unable to explain the charge. They had no idea what it was. Two years later, after receiving multiple invoices, I paid the charge to make it stop.
This was the best dental visit I have ever had. The staff was extremely polite and courteous! Dr. Trout was very knowledgeable and answered all of my questions. Mellissa did a great job on my teeth. I left feeling like a million bucks and had a smile to match! Found me a new dentist!!! I highly recommend them.
Dr. Trout IS well known but not all good. and I was warned about overcharging. Very pricy and Highly disappointed in quality of work. Perhaps minor filling is his limit. Had 3 crowns done, 1 new, 2 replacements of childhood crowns only to find out I will now need 2 root canals possibly because he overworked both teeth. I called to let them know I was having infection and unusual pain they sent me to someone else said he didn't have time to see me and already knew I needed a specialist. Staff was hard to deal with doc would not see me. Husband went to talk to them and they recanted their story as if I was the one being difficult when they should have shown better customer service to a patient in pain. Claimed I was told the possible outcome. Ah, no! With their high fees I know have maxed ins. benefits and got Care credit for $1200 to complete, I have no money for 2 root canals and will most likely have to remain in pain until next year. in tears and in pain. Choose wisely and beware!!!
Dr. Trout separated from Smile Innovations dental practice in 2010. The negative reviews posted on this website do not reflect his practice management style or dedication to patient quality of care. He is a very good dentist and has been practicing in the area for over 23 years (longer than any other area Dentist.) His new practice is called "Dental Wellness Center" and he has an office in Richmond Hill and in Jesup. His staff is wonderful and very helpful. He accepts over 16 different insurance plans and works with his patients financially to ensure that you can take care of your dental health needs. His new practice website is: www.dentalwellnesscentergeorgia.com and his new practice number is: 912-445-5337. (The other contact information found on this site is not correct.)
This place is way over priced!! I paid $400.00 dollars for my daughter to get 2 teeth pulled. The insurance also paid about the same. I just had a collection agency call me and said that I owed another $140. They were very rude to me. I can't believe that I would have to pay so much for 2 teeth pulled. Beware of this place. I was lied to about how much I would have to pay.
WATCH OUT FOR OVER CHARGING.QUOTED 6500.00 FOR DENTAL WORK. TONYA (OFFICE MANAGER?) SAID IT WOULD BE 9000.00+ WAS LEAVING WHEN THEY AGREED TO 7000.00. HAD WORK DONE NOT THAT IMPRESSED WITH OUT COME BUT LEARNED TO WATCH OUT FOR WHAT THEY SAY SOMETHING WILL COST AND THEN WHAT THEY CHARGE.KEEP YOUR EYE ON TONYA AND YOUR WALLET IN THIS OFFICE.
Dr. William H. Trout's Credentials
Accepting New Patients
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Publications & Research