Ratings for Dr. J Schouls
I was referred to Dr Schouls for suspected ovarian cancer. Her staff were pleasant and helpful. Dr Schouls herself was extremely careful and calming during her physical exam. When her office received the results of my CT scan, she was alerted even though she was in surgery all day and not expected back in the office until the next day. She called me herself after 5:00 the same day and gave me the results, explaining in easily understood language. She had immediately had the results of my tests sent to the gynecological oncologist team at VGH and explained o me what I could expect to hear from them. Dr. Schouls was kind, caring and knowledgeable; I feel fortunate that my GP, Dr. Wills, referred me to her. She made me feel that I and my health were very important.
I read that Dr. Schouls is caring and informative. It was not my experience at all. I am not a picky or complicated person when it comes to Drs, but this time was different. She was always late. Will leave me waiting (20 mins) while it took "1 minute" to get ready for the exam. Was not informative at all, didn't explain any of tests I was having done, or the results for that matter. Seemed rushed and made me fell as if I was wasting her time. On one occasion, I had tears running down my face, got completely blocked and couldn't ask any questions. I expressed my frustration with the fact that I had been in pain for so long and I still needed to be a mom, etc. She just passed the Kleenex box, didn't say a word. Then gave me a requisition for an ultrasound and said see you in 2 weeks, aprox. Left the room, and left the door open. leaving me naked from the waist down. I was in such shock that I didn't even know what to do. Stood up, covering myself with the paper and closed the door. She made me feel horrible. I don't need any dr to hold my hand, but I at least have the right to have an expert explain to me my symptoms.
I was referred to Dr. Schouls for my high risk pregnancy and she was amazing. She was informative, pleasant, and managed to put me at ease. Sometimes I did have to wait in the waiting room to see her, but I find it understandable because she is VERY busy, these appointments are not predictable, and one time she even had to rush back from an emergency at the hospital. I think arriving early and having patience is key when you visit. I had the fortune of having her for my surgeon when my son was born as well and I can't even see my scar from the C-section. It's awesome! She was wonderful and kept me focussed on having a happy, healthy baby. She also removed an ovarian cyst during that surgery which worked out well. All in all, I have found her staff to be very nice and friendly and I am happy to know that my health is in good hands.
I was referred here by Dr Wayne Smith. I have a few problems including constant bleeding like a period that never goes away and treating of the skin so no sec and even a bowel movement causes tearing and skin bleeding. Excruciating. The office called me months after my referral and told me an appointment day for 3 months later. I continental to be patient. I told dr Smith that I needed the time and address for the appointment and he never gave it to me. I called the office repeatedly in the days leading up to the appointment and got nothing. Finally on the day of I get someone in the phone after am hour of calling and they laugh when they tell me I've missed my appointment. I race to the office like they told me to. The receptionist is rude from the moment I walk in telling me in a threatening tone you better be really nice as you are so late. I hadn't even said hello yet. I asked her not to speak to me that way and she slammed the exam room for on me. I opened it upset and asked her nor to do that. Dr schouls had a locum working , DR SARAH RAVN. She told me you are 20 minutes late, get out of my office. Sorry to put this on Dr schouls' page. Her staff are terrible. I don't know about her. I was shaking and throwing up after I left at the way I was treated and the stress that has accumulated over the past 8 months and the constant pain I live with and exhaustion from bleeding non stop. Sadly allowing someone like this to cover for your holiday reflects on you. You should be aware of what is happening. And forgive me for losing my temper after 8 months of pain and after being told I wouldn't be seen!!!!!!!!!!!!!
I was referred to Dr. Schouls for an abdominal hysterectomy by Dr. Hoyer as Dr. Hoyer no longer does surgery, however, was fortunate to have Dr. Hoyer assist in the surgery as well. My family doctor jokingly referred to these two experts as the 'dream team'! After the surgery I understood why! Every doctor and nurse that has looked at the incision has raved about how excellent it looks, and my recovery has been amazing. I have to attribute this to their fine work. I won't comment on office wait times, except to say; perhaps some surgeries or emergency procedures take longer than expected. I'm just grateful they took their time on me, and apologize if it made them late for their office appointments afterward!
I went to see Dr Schouls and during my exam, she jammed her gloved fingers inside of me hard enough to make me bleed. I was sore for the rest of the day. She was quick to recommend an IUD "for heavy bleeding" which I was NOT having a problem with. Then she told me my procedure would be by laproscope, and I had made it clear I had had past issues with one during a surgery. I would NEVER see this Gyno again, and I wouldn't send anyone I know to her. I was told she was gentle. She wasn't at all. I was told she would give me a choice of how my surgery would go. She wasn't going to. If a doctor only does things one way...go the other way, meaning FAR AWAY from them.
I wen't to three doctors before Dr.Schouls who all told me nothing was wrong, accused me of making things up and didn't take time to listen to me. Dr.Schouls listened to me, understood and immediately gave me a diagnosis. She was fast and booked me for surgery and I have her to thank for catching my endometriosis in stage 1! As someone whose afraid of gynos, I found her patient, understanding, and kind. She made me feel so comfortable and took the time to explain everything to me- even before my surgery. I can't say I've had a doctor like her before, and I'm happy that I found her.
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