Ratings for Dr. Lubna Tauqir Tirmizi
I completely agree with most of the comments made in this reviews. Dr. Tirmizi is really a wonderful doctor but her receptionist is very rude and unfriendly. She absolutely has failed to provide professional and respectful services to patients at all times. I have been Dr. Tirmizi’s patient for about 15 years and her previous receptionists were polite and helpful. Unfortunately, I have to go see the doctor in the walk-in clinic when the doctor requests me to see her in 2-3 weeks to discuss my medical issues, as the receptionist hangs up the phone saying she will call back and fails to do so. I do not think doctor is aware of her attitude or her mean behaviour. We as patients have a duty to let the doctor know how she behaves with the patients in her absence. Hence, the doctor can make a very needy and important decision replacing her with a kind hearted person for the wellbeing of her patients.
I've always quite liked Dr. Tirmizi and she has been particularly good with our son. However, her staff are dreadful. Rude is an understatement. Example: We needed a replacement immunization record and had previously asked for it when our son got his last shots. When we called the office to request it, as one had not been given, my husband got nothing but attitude. When he finally showed up at the doctor's office to request it again, since we need to enroll our son in school, he was made to wait an hour, snapped at when he asked how long, and then told to come back in an hour because they were busy. Its too bad, because Dr. Tirmizi herself is quite lovely but our family is thinking of changing to another doctor because of her staff.
Thinking of changing from this wonderful Doctor because of the nasty treatment and anxiety I feel dealing with her receptionist... Grace is not a nice person puts on a act when Dr Tirmizi is present then drops it the second she's gone. I thought she just did not like me for some reason then I watched her closely and witnessed her outside of the office...she's only nice when she wants something.
We found Dr Tirmizi very knowledgeable, allways takes her time. Her follow up is excellent. Her receptionist has been great making appointments for cat scans and other diagnostic test. Allways calls back when you leave a message. The clinic has been excellent to deal. My wife and couldn't be happier with the service we receive.
I absolutely love Dr. Tirmizi--she is very patient and caring and knowledgeable. That is why I have stayed--her receptionist is a very miserable woman--no amount of kindness is ever reciprocated. It actually makes me feel sad and anxious dealing with her:(. Perhaps a change of profession may be in order for her own good and the good of the patients she interacts with daily.
Dr. Lubna Tauqir Tirmizi's Credentials
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