Ratings for Dr. Claudia L. Grogean
I've been a patient here for a while. I like Dr.G. Lately I've slacked on appts. Haven't gone to her in like 2/3 years ( I've had no problems and not one to go to dr. for every little thing. ) with that said I'm in shock that no one from the office called me to make appt. with her. Not Receptionist, MA or nurse - that's odd to me. So do they not care about the pt? That's the impression I'm getting. Any doctors office I ever worked at if a pt hasn't been seen in over a year we called them to see if they wanted to make appt. Also I'm not fond of some the front staff ( many are condescending Robin and lady at STBY office ) I too hope they get better staff
I like Dr. G. Ive been her patient for over 5 years. However, I'm annoyed with the receptionist Robin, who's always coughing/ clearing her throat when she answers the line. Doesn't even say excuse me ( she can be rude and standoffish too) please hire more professional front end staff. Thanks
I've been seeing Dr. G for 5+ years now.I like her she is thorough. However I've had to cancel some appointments due to things would come up, bad timing, or I had my menses. I'm not a problem patient. They know this. I was also on the pill. They wouldn't refill it for me because they said I haven't been to her in a while ( like 2 years) It's the pill! Not painkillers! On top of it her MA spoke to me in a condescending manner. So at this time I've been off the pill for like 11 months. 1. My menses are irregular 2. Migraines are worse 3. I put on weight. PMS symtoms have gotten worse. So what I haven't seen Dr. G in 2 years. My prescription should've been filled! Even as a courtesy - not sure if I want to continue being her patient. My primary care doctor fills my anxiety med even if I haven't gone to him in over a year. He's knows I'm not a problem patient ( he does it out of courtesy) and i didn't need her MA 's attitude either . Treat patients with respect at all times. Period! Or get another job!
I've been a patient here for over five years. However, I've had to cancel appointments because things would come up or just bad timing. Life happens! Not once did anyone from this office call me to reschedule those appointments or say we haven't seen you in a few years you need to come in. With this said I feel like they can care less. Most doctors offices call the patient if they haven't been seen in a few years. I really think her MA and her don't care about me as a patient. I may look possibly into another doctor
I've been a pt. here for quite some time. I love her! She is a gem. However, I'm getting tired of the office staff - sometimes very hard to get through thier lines or you get an attitude. I want to speak to a person, not a machine. If office is that busy, hire more people!
I love Dr. G. However , I recently called to make an appt . The receptionist Jean, gave me a hard time and run around. She seemed like she didn't know what she was doing and hesitate. I have a medical backgronund on that note I don't take bs from any dr's office or tolerate disrespect. They need to retrain some of their staff to be considerate
Dr. Claudia L. Grogean's Credentials
Accepting New Patients
- University Of Connecticut School Of Medicine (Grad. 2003)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care