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Ratings for Dr. Melissa O. Smith

4
Staff
1
Punctuality
3
Helpfulness
1
Knowledge

I would not recommend Dr. Smith as a foot surgeon. She performed bunion surgery, and six months later I continue to have enduring pain and swelling, have not been able to resume normal activities, and have a noticeable scar. When I first approached Dr. Smith about these complications, she thought they stemmed from an allergic reaction to the sutures. I then saw a dermatologist, who ruled out this diagnosis. I saw Dr. Smith again, who said she had no idea what could be causing my issue. I then got opinions from two different podiatrists who quickly identified greater-than-normal flexibility in my foot, something Dr. Smith had never noted. This flexibility put excess strain on the incision, resulting in slow healing, long-term swelling, and a large scar. Dr. Smith had cleared me to resume normal activity and footwear, but these doctors agreed I should have been avoiding activity and wearing specialized shoes. They believed the surgical procedure Dr. Smith chose was not optimal, and another procedure would likely have had better results. Finally, X-rays showed that Dr. Smith's surgery did not fully correct my bunion, and I may need surgery again. I chose to have surgery so that I could be more active with less pain. Months later I can't hike or run, and walking is a challenge. By the time this ordeal is over, I likely will have put my life on hold for almost a year, and I might still need another surgery. I regret trusting Dr. Smith.

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flag | Submitted August 19, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Smith and have NEVER had a problem. She's a caring, giving, knowledgeable doctor. I've seen her once every 2-3 months for the past 2 years, she's done surgery on me, and SHE'S GREAT!! There are very few people or doctors that I would rate this high, so take my opinion to the health bank and trust in Dr. Smith. Anyone who had a problem with her staff, had a very rare instance. Try again. She's well worth the drive, the time and your health. And, by the way, I am a handicapped, PICKY, 57 year old woman and I still love Dr Smith:.)

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flag | Submitted January 13, 2010

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Smith was professional and promptly took care of my problem. She is friendly and it is easy to get an appointment.

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flag | Submitted April 27, 2009

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

I can not rate the doctor since I did not get to see her - this is about the staff. I was a new patient and called a full week in advance to make an appointment. Two hours prior to the time I was given, I decided to call since it was a long drive to get there. I was told there was no record of me and someone forgot to enter me as a new patient. I can only go on a certain day of the week so now I have to wait another week to see the doctor. No excuse for this kind of error.

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flag | Submitted March 24, 2009

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Smith is VERY friendly and helpful. Listens to what the patient has to say, takes precautions incase something might be wrong. She has two offices, I go to the one in Alexandria and the whole staff is very friendly. Dr. Smith not only spends time on your feet, she is also very easy to talk to about anything! I would highly recommend Dr. Smith to anyone!

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flag | Submitted March 3, 2009

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I needed a foot doctor fast. Lots of pain. Called several others and couldn't get in to see them the same day. I called Dr. Smith's office and told them I needed a same day visit. They got me in that day. Dr Smith is excellent. She diagnosed me with tendonitis, although I thought I was having another problem. Long story short, she fixed my foot and I'll go back to her again Would recommend her highly. Staff is nice too.

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flag | Submitted February 16, 2009

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Dr. Melissa O. Smith's Credentials


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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Coventry
United Healthcare

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