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Ratings for Dr. Basil Shilash

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This is the WORST doctor I have ever encountered. First of all, he thinks he is so above you, while this fat, filthy man rocks back and forth on his chair snairing at you. I went with extreme back pain, he tried to get me to do all these things, obviously if he had half a brain he would see that I was in extreme pain and my back was in spasm. He then told me to do lore sit-ups and I’ll be all better. He refused to prescribe me anything, saying that is not their practice anymore and to go to the gym. I told him I work out every day and do yoga. My abs aren’t the problem. He then said maybe it’s sciatica. Well thanks for playing the guessing game and doing absolutely nothing for me! He is so RUDE and a very disturbed person. I can’t believe he is a doctor. He needs to be fired.

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flag | Submitted August 17, 2018

3
Staff
2
Punctuality
4
Helpfulness
4
Knowledge

Understanding, compassionate, knowledgeable. However, his office hours suck! And he is often behind schedule.

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flag | Submitted July 25, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have never met such an amazing dr. I find that he is excellent. Always have great care from him.

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flag | Submitted July 9, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He is a terrible doctor. He once asked me what my symptoms were and googled them to determine what i had.

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flag | Submitted February 9, 2018

4
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

If you're seeking a very basic GP for the purpose of simple diagnoses, doctor's notes, and referrals to specialists, he will do. Otherwise, I advise you look elsewhere - His understanding & knowledge is highly "textbook", at best, and he does not seem to have the ability to apply what he's learned in school/read in journals with an awareness of context, proximal variables, & measure. He also seems more concerned with guidelines & quotas than the unique case of his patient. As FYI: This opinion was formed from visits over a matter of years, not a "one-time" negative experience. I have since moved on and not looked back.

Was this rating useful? 1

flag | Submitted May 28, 2017

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Dr Shilash is ok. There is some truth to the comments left below. He's just ok not bad not gread - somewhere in the middle. His front desk staff however are TERRIBLE. No sense of ugency whatsoever. I live in Brampton which is where this office is and it's faster for me to drive over there than wait on hold! They never pick up the phone, and you have no option to leave a message. There is a lady there with chin length hair it's a brown/red color and she wears glasses and I'd guess she's between 45-5 years old. She is really what made me leave this review. I NEVER leave negative reviews but she is so awful. No empathy or patience, seems annoyed, if you walk in w/o an appointment she kisses her teeth and smirks at you in a condescending and mean spirited way. I've experienced this first hand on more than one occasion! And whenever I go there I see 2-3 other staff crowded around one computer...how many people does it take to figure out a computer system?! The doctors may be ok and even some good but their front desk staff need a wake up call. Don't work in the healthcare industry if you HATE people. Period. Get a better phone system and process for answering calls! We understand you are busy and it can be overwhelming but you have to understand that you are dealing with people who are sick and that last thing they need is to be abused by your rudeness!

Was this rating useful? 1

flag | Submitted May 24, 2017

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Just so you know I have moved from Brampton to Richmond Hill and I still rather drive all the way to Brampton to see Dr. Shilash. Yes sometimes he gets after me, for not following instruction on meds but he also calls me personally to find out if lab results indicate concern or needs to change prescription. etc etc. He refers me to excellent specialists and always calls them directly to set up my appointments indicating urgency and priority so I get in quick! All those complaining should check out US doctors. First of all far from free and included in your taxes and the waiting room is always overbooked. Yeah Hospitals are quick but dr waiting rooms are horrible. With Dr Shilash you are always seen within minutes of your appt. The staff... thats another thing, sometimes uncaring and rude.

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flag | Submitted March 24, 2015

5
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

Dr. Shilash has been my Doctor since Dr. McShane passed away. From the beginning I found Dr. Shilash to be a very poor listener, interruptive , rude .I have never developed a rapport with him and I am always nervous when I have to see him. He lacks compassion and lectures me as if I am stupid. I never know what his mood is going to be when I enter his office. He rarely talks directly to me and continues to type while I am speaking. He won't give me copies of my test results and I always have to ask for the readings ... cholesterol,H A1C-, blood pressure. I have a multitude of health issues . Heart disease, diabetes, anxiety , depression high blood pressure. He has me on so many medications if wonder if they are all necessary. I wouldn't want to discuss this with him as I know he'd be angry. As I am a senior, I need a doctor who is patient and kind and explains things in a clear manner. My husband has experienced the same issues with him.

Was this rating useful? 7

flag | Submitted January 26, 2015

2
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

incompetent. liar, negligent, not god medical care

Was this rating useful? 3

flag | Submitted September 4, 2014

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I read all the comments posted her and I feel I need to specifically address the very first one at the bottom. I'm sure the doctor did not say those patients had those specific diseases. The more likely scenario is, he suggested results of tests indicated the possibility of those diseases. I'm sure he would have referred them to specialists to investigate. Now on to my experience. I too had Dr. McShane my whole life before he passed away. I found Dr. Shilash a fairly good replacement and he certainly ensures all the bases are covered by sending me to specialists as needed. I did find my husband did not mesh well with him and I suspect that is the problem with most people with negative feedback here. My husband chose to find another doctor, but that is all based on personalities, not Dr. Shilash's capabilities as a doctor. I'm happy with him and my health care.

Was this rating useful? 1

flag | Submitted December 11, 2011

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Dr. Basil Shilash's Credentials



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