Ratings for Dr. Dean Smith
Dr Smith is top in his field. He explains processes carefully, and has a gentle manner, listening to concerns carefully. I would highly recommend him to any one, and indeed, have done so already, following cataract surgery on both eyes now.
Dr. Smith performed my LASIK surgery. I was quite nervous and he did a wonderful job of answering my questions and putting me at ease. He explained everything beforehand and talked me through the entire procedure. Can't recommend him highly enough. Wonderful experience.
The most unhelpful and impolite office staff I have
Underwent PRK laser correction. Dr. Smith was fantastic. He answered all my questions and explained everything I needed to know. I am very happy with the results. Oh, and for the people leaving bad reviews because of office staff not calling them back after 50 attempts, I think you're needing help treating your OCD from a psychologist, not an ophthalmologist.
Dr Smith is a considerate responsive surgeon who performed my cataract surgery. The results are outstanding. The surgerical team put me at ease and were very attentive. The office staff were professional and scheduled patients so that there was little time spent in the waiting room. Big thanks to Dr.Smith for his skill, expertise and excellent care. I would entrust my loved ones to his care.
Extremly unprofessional. I called a over 50 times in the last 10 days to book an appointment and no one called me back. I left over 20 voicemails. I also visited the clinic and the nurse said she will call be back within a day but its been 3 days and still no call. I called again today and left over 4 voicemails. One of the worst I have ever seen. The receptionist needs to be sacked if she cannot handle this.
I went to TLC laser centre in Mississauga for a Lasik operation. I chose this doctor thanks to the reviews on this site. He did not disappoint. He was even better than expected. The office was punctual which is great. What really made this experience amazing was Dr. Smith. He spoke to me a few minutes before the operation and answered my long list of last minute questions. He was patient and kind. During the very smooth and quick operation he spoke with me a lot. He was explaining what was happening and what was needed of me. He also continuously provided supportive words telling me i was doing great and that everything was going perfectly. This calmed me down a lot and showed me that he has very good bedside manners. He was very nice, professional, knowledgeable, and most importantly made no mistakes of any sort from what i could tell. I am so happy i chose him and his team of other doctors who until today continue to give me great service on my follow up visits. My operation was at the end of March 2015 and i recommend this doctor.
he just did cataract surgery for my mom in Jan/21/2015 what a big difference between this time and the last surgery with a different Dr and different center. she started seeing right after she woke up. his hands and skills are so smooth its like a silk moving without hurting or damaging. you should walk in to his office with 1000000% feeling happy and sure that u will get what u r looking for. i am so happy i was able to find Dr. smith for my mom and he was the one who did the surgery. I cannot thank him enough for everything.
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