Ratings for Dr. Rebecca J. Middleton
I love Dr. Middleton! She has a great bed side manners and is very knowledgeable and always responds to my messages. I also love Nita (sp) her medical assistant. She's great! As for the rest of the staff they should be replaced. When calling the office to make an appt or ask a question I've been put on hold for 10 mins or more only for them to tell me I've dialed the wrong number (which I got off the website). They wont transfer you. You must hang and wait again for another rude clerk to put you on hold. If I didnt love my doctor I would definitely switch due to the rude staff.
The staff is rude, especially Brandon, of whom I have repeatedly complained about. Patients are left on hold for an extremely long time. The phone rings busy when trying to make an appointment or get prescriptions refilled. The office is convenient and the doctors are knowledgable, the office staff makes this office difficutl to deal with.
Dr. Middleton is a very good general physician. She is attentive and seems generally concerned with issues arise. The office staff has gotten better through the years but could still get better. The Medical Assisant is a wonderful women with a great smile.
Dr. Rebecca J. Middleton's Credentials
Accepting New Patients
- University Of Maryland School Of Medicine (Grad. 2004)
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