Ratings for Dr. Elizabeth Lai
I am in AWE of how special they make you feel - a person not just a customer. Dr. Lai and her husband make this family business a great experience. Dr. Lai was very through in my eye exam, taking to ime to suggest and note an odd eye issue I have to keep in my wallet, which my previous optometrist never did, but would be important if every in an accident and I couldn't verbally advise medical staff. With a purchase of contact lens the service provided by Mr. Lai was amazing! I felt truly appreciated for being a patient and customer. An experience second by my husband/another patient when he needed the lens in his existing frame (still liked) replaced this past summer and Mr. Lai completed this while he waited. Excellent - friendly with no high pressure sales pitches!!!
Dr. Lai. has been consistent in the care she has provided through the last few years that I’ve known her. Her eye exams are thorough. Glad that she is able to (correctly) diagnose any issues, thus avoiding other medical complications for my eye sight down the road.
Knowledgeable and thorough – it doesn’t get any better. Dr. Lai’s eye exams are comprehensive and of the highest standards. She is diligent in ensuring that my eyes stay healthy with follow-ups when issues arise. Every eye appointment with her has been an enjoyable experience.
I don't agree with the last post. I got an exam there earlier this summer and found it very thorough. As well, I didn't find the staff pushy at all; rather, everyone was very professional, helpful, and patient. The frames are a bit pricey, but they do have a range of prices. Who can blame them for trying to push a nicer pair of frames? That's business 101.
based on the reviews i was expecting some kind of super thorough new kind of eye test, but ended up with the same exam i got at my last doctors... did the owners write some of these reviews? this place is nice looking but i didn't feel comfortable at all... this place is outrageously pricey and obviously is trying to cater to the snoobish bedford crowd... i am going to go back to my other optimitrist where i felt like i was treated more like i was at a doctors office ... i felt like from the minute i stepped in to the place that the guy tryed to size me up and see if i was going to spend money there ....
Dr. Elizabeth Lai's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research