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Ratings for Dr. Isabelle Hughan

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My family absolutely adore Dr. Bella. We are so fortunate to have such a caring Doctor take over for Dr. Bergstrom whom we loved. Craig is getting much more comfortable with the patients as he gets more comfortable with his job. Our experience has been almost 100% positive. Love our Dr. Bella.

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flag | Submitted April 12, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

As for Craig.i guess the mentally of people is that it is alright for women to enter the men's world but not for a man to enter a traditional women's job. Very sad. Please take your head out of the sand. I find both Bella and Craig to be warm, kind and genuinely concerned for your the individuals health. I dislike changing Dr's 37 yrs ago we had Dr Jocelyn. He went back to England. 36 yrs ago in came Bergstrom. Now Bella. My family has been very fortunate. Even when we moved from North Van. We never changed Dr's. Please people if you don't someone because you didn't get what you thought you deserved. Then move on and don't make negative comments.

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flag | Submitted April 7, 2016

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Took my son to the Park & Tilford Clinic (he was nervous as he had a couple of bad experiences with doctors on previous visits). Its a walk-in clinic, there were 6 patients ahead of us, it was late in the evening, so we knew we'd have to wait. During our 45 minute wait time I listened to Dr. Hughan in between patients - I was so impressed by her compassion, kindness, helpfulness & professionalism as she dismissed each patient. Was feeling so happy for my son, that he was going to have a good experience with a clinic doctor (don't get me wrong, I'm sure there are many good ones, unfortunately the last few we experience had none of Dr. Hughan's aforementioned qualities). Also during our wait I was very impressed by the attentiveness, friendliness, patience & kindness of the clinic receptionist, Janine. Both Dr. Hughan & Janine made each patient feel comfortable and treated with respect. Would like to also mention that after our visit (a blood test was necessary) I needed to call the clinic several times and each time I was impressed by the patience & kindness of each receptionist - Penny, Taylor, Rachel & Susan. Obviously Park & Tilford has done a wonderful job hiring the front desk staff - thank you!

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flag | Submitted April 6, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been through many doctors over the years and Dr. Hughan is by far the most considerate doctor I've ever had the pleasure of seeing. She does everything I ask of her and is very patient with me. Her front desk personal is very respectful and I would highly recommended her to anyone!

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flag | Submitted April 1, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am absolutely shocked that some have said that Craig the receptionist is not polite. Some people are never happy and completely misinterpret people.I know this as I work for Safeway and am shocked how many people have tunnel vision .I have been 100 % satisfied with his mannerisms , advice etc. and 100% thrilled with Dr.Hughan. These people who complained about him probably gave him a reason to react a way that they did not like. One can only have sop much patience with patients if they are being unreasonable.I am sure if they complained about him the old receptionist Joanne was probably very rude to them.

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flag | Submitted February 23, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent caring physician, highly recommended! It is unfortunate that she is in such demand that one has to book appointments weeks in advance to see her. I find that her receptionist (Husband) is great, I have seen him looking after patients babies while Mom's were in to see the Doctor, and they were excellently looked after. I give them five stars!

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flag | Submitted February 18, 2016

2
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Could benefit from a more experienced and polite receptionist. Could also assist with keeping appointments on time.

Was this rating useful? 2

flag | Submitted January 27, 2016

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I too, am extremely disappointed with the mannerisms of her husband, both on the phone and in the office. You are treated as if you are a bloody pain in the neck and not a patient who is in need of help. If you are ill and need to see Isabelle, there is not a chance that you are going to be able to do that, because you have to book an appt. two to three weeks in advance. All right then I think I am going to have the flu six weeks from now, let me call up that rude person who answers the phone and make an appointment for my up-coming flu.Maybe I will get lucky. This is not how a doctor should run her practice. Compassion and availability (within limits) are a must or no matter how wonderful a doctor you are, you are simply not doing what your job asks for if your patients who are in need cannot reach you. I am looking for a new doctor thank you.

Was this rating useful? 4

flag | Submitted November 5, 2015

2
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

I really like Dr Hughan as she is kind and is easy to talk to but it does take at least a werk to two weeks to get in to see her modt very time I've needed to get medical advice or help, so unfortunately when you're really not feeling well waiting for an appt for two weeks is not possible, so I have just been going down to the clinic instead. I have found it to also now be a really awkward situation with her husband running the reception! ! I have had him lie to me, not get prescription faxes signed and sent back for days and days when my pharmacy has then had to resend the fax and me calling 2-3 times to see if it's been done and it never is !! It's just unfortunate that I am looking for a new Doctor now only because of the attitude and way I've been treated by the receptionist ( her husband). I have worked in MANY Dr's offices and never have seen this office dynamics and I hold off even making ( trying to make) appts because I feel like I need to almost convience her husband that I do really need to come in. .. it's like a fire wall you have to get through to get to her! Like I had mentioned, I do like Dr. Hughan but the tension, and resistance from the reception stand in the way of me even seeing her and I actually hate calling there because I know he truly does not act like he wants to be there and just gets to things when he feels like it but I now have dental surgery tomorrow and no prescription for afterwards because the pharmacy has not got any reply from both my calls, and two faxes that have been sent!! To me that is not ok or right at all to leave a patient without meds that they take daily and now haven't had for 3 days! ! I hope this one day changes and a non relative works at her practice because a lot of patients I've spoken to fell the exact same way!!

Was this rating useful? 3

flag | Submitted October 27, 2015

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

She's awesome. Dr. Bergstrom was happy to get her to take over his practice. With his stamp of approval I knew she's be a good doctor and she is.

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flag | Submitted June 7, 2015

Rate this Doctor

Dr. Isabelle Hughan's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

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Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Medicare

Updates

  • A new 4.8-star rating has been posted. "My family absolutely adore Dr. Bella. We are so fortunate to have such a caring Doctor take over for Dr. Bergstrom whom we loved. Craig is getting much more com..."

    April 12, 2016
  • A new 5-star rating has been posted. "As for Craig.i guess the mentally of people is that it is alright for women to enter the men's world but not for a man to enter a traditional women's job. Very ..."

    April 7, 2016
  • A new 4.5-star rating has been posted. "Took my son to the Park & Tilford Clinic (he was nervous as he had a couple of bad experiences with doctors on previous visits). Its a walk-in clinic, there wer..."

    April 6, 2016
  • A new 5-star rating has been posted. "I have been through many doctors over the years and Dr. Hughan is by far the most considerate doctor I've ever had the pleasure of seeing. She does everything I..."

    April 1, 2016
  • A new 5-star rating has been posted. "I am absolutely shocked that some have said that Craig the receptionist is not polite. Some people are never happy and completely misinterpret people.I know thi..."

    February 23, 2016
  • A new 5-star rating has been posted. "Excellent caring physician, highly recommended! It is unfortunate that she is in such demand that one has to book appointments weeks in advance to see her. I ..."

    February 18, 2016
  • A new 3.8-star rating has been posted. "Could benefit from a more experienced and polite receptionist. Could also assist with keeping appointments on time. "

    January 27, 2016
  • A new 3.5-star rating has been posted. "I too, am extremely disappointed with the mannerisms of her husband, both on the phone and in the office. You are treated as if you are a bloody pain in the nec..."

    November 5, 2015
  • A new 3.5-star rating has been posted. "I really like Dr Hughan as she is kind and is easy to talk to but it does take at least a werk to two weeks to get in to see her modt very time I've needed to g..."

    October 27, 2015
  • A new 4.5-star rating has been posted. "She's awesome. Dr. Bergstrom was happy to get her to take over his practice. With his stamp of approval I knew she's be a good doctor and she is."

    June 7, 2015
  • A new 5-star rating has been posted. "I would be lost with out Dr Isabelle's compassion and listening and care. I am very very grateful to her as my conditions are not straight forward and are very ..."

    June 4, 2015
  • A new 3.8-star rating has been posted. "Very friendly and caring! Easy to talk to and never rushes you out. "

    May 11, 2015
  • A new 4.5-star rating has been posted. "We love her. She is a terrific caring doctor who truly listens and does not stop till thingss are done."

    April 29, 2015
  • A new 3.2-star rating has been posted. "Dr Bergstrom was my doctor since before I was born, and he delivered me. He was amazing. I was very sad to hear he was selling his practice. Dr Hughan is a ver..."

    April 16, 2015
  • A new 4.2-star rating has been posted. "Dr Hughan( Bella) is kind compassionate and listens well and very open to your thoughts and requests. Thankyou for your kind and supportive care."

    April 10, 2015
  • A new 1-star rating has been posted. "The front desk , leaves a lot to be desired. He, her husband is a pompous as- , very arrogant and uncaring, , belle is a sweetheart. Dr. Berg strom assured us ..."

    March 30, 2015
  • A new 5-star rating has been posted. "Dr Hughan is an excellent family doctor with and hands-on no-nonsense approach."

    March 30, 2015
  • A new 5-star rating has been posted. "Great compassionate caring doctor, joy to visit her."

    March 20, 2015
  • A new 5-star rating has been posted. "Great doctor, joy to visit, knowledgable compassionate and caring."

    March 20, 2015
  • A new 5-star rating has been posted. "Great doctor, joy to visit. "

    March 20, 2015
  • A new 4.2-star rating has been posted. "Where would I be with out Dr Hughan...lost. My medical situation is complex....she cares and listens and also is willing to learn what is what and never says c..."

    March 17, 2015
  • A new 5-star rating has been posted. "A joy to visit, and very willing to both listen and advocate for her patients. The wait time has been greatly improved - she stays mostly on schedule and the on..."

    February 26, 2015
  • A new 3-star rating has been posted. "People need to be able to reach and book appointments with their family doctor. Clearly it wouldn't be a pressing matter for a "boo boo", as written below....b..."

    February 18, 2015
  • A new 3.5-star rating has been posted. "Nice doctor , caring and knowledgable. Not really liking what s going on with the phones, appointments and front counter since Joanne left. I too have phoned ..."

    February 18, 2015
  • A new 4.5-star rating has been posted. "She is a compassionate and authentic doctor, she treats her patients with respect and dignity that they deserve."

    February 13, 2015
  • A new 5-star rating has been posted. "Best doctor I've ever had. Bella is compassionate and authentic, very present with you. She is one of the most caring people I know, and is equally intelligent..."

    February 2, 2015
  • A new 5-star rating has been posted. "Best Doctor I've ever had! Such a wonderful, caring lady! And to those crying about the mistake the office had with not playing the "I'm away" message, it's a..."

    January 19, 2015
  • A new 5-star rating has been posted. "Great gracious copassionate doctor. To the previous comments "OMG first world problems, you called 20 times and they didn't answer the wealth of doctors availab..."

    January 14, 2015
  • A new 5-star rating has been posted. "Great doctor, caring compassionate and takes time to look after patients."

    January 14, 2015
  • A new 1-star rating has been posted. "I have phoned Dr. Hughan's office exactly 20 times in the last two days. TWENTY. During phone hours. No one can sort out how to answer the phone, which makes it..."

    January 7, 2015
  • A new 3.5-star rating has been posted. "Dr. Hughan is a lovely and easy person to speak with. Since having her husband become the front desk receptionist/admin, the phone is rarely answered and it is..."

    January 7, 2015
  • A new 4-star rating has been posted. "kind, considerate, personable and compassionate What more could you want"

    December 7, 2014
  • A new 5-star rating has been posted. "always found Dr Hughan to be very knowledgeable,kind,thoughtful concerned and helpful She had a tough to do in taking over Dr Berkstroms practice as he was well..."

    December 3, 2014
  • A new 4.8-star rating has been posted. "Bella Hughan is a fantastic, caring family doctor. She works really hard and puts in the time with every patient to make sure that they get the help that they n..."

    November 29, 2014
  • A new 5-star rating has been posted. "Dr. Hughan is amazing! I had been having stomach problems for months. I went to a walk in clinic while she was on and she ordered the test that finally got to t..."

    October 7, 2014
  • A new 5-star rating has been posted. "Above and beyond the best Doctor. I am blessed and grateful that she takes care of my son. By Jennifer Folk"

    September 3, 2014
  • Accepting New Patients changed to "N"

    November 21, 2013
  • City changed from "Wilson''s Creek" to "North Vancouver"

    October 29, 2013
  • 2 positive duplicate or disallowed ratings automatically removed

    September 14, 2013
  • 2 positive duplicate or disallowed ratings automatically removed

    April 18, 2011


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