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Ratings for Dr. Ken Sutherland

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Wonderful Doctor, definitely takes his time to listen and explain his reasoning which plays in part with the low punctuality rating, if he gives me that much time he does for others as well. His staff is so kind and understanding, very cheery and supportive. When I had a meltdown, his nurse K immediately grabbed the tissues, hugged me and told me to take my time. I cannot thank her enough for that, she truly is an Angel. Having just moved to OS, I really wish he was taking on new patients but I do understand he has a full existing family practice as well as the walk-in clinic. For the time being I am sticking with him and his awesome staff! Thank you Dr. Sutherland, Thank you nurse K and front desk gal D, awesome medical team!!!

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flag | Submitted November 29, 2016

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Although you want to blame this doctor for all of your insecurities, just remember that he is the only one that has taken on the responsivility of the walk-in-clinic! Which we all needed in the small city of Owen Sound! He has stepped to the plate and without him I wouldn't have had anyone find the reason for my symptoms that have been overlooked for so many years! I am sorry if you had a bad experience with this doctor but I think he is awesome! God Bless All!!

Was this rating useful? 1

flag | Submitted September 30, 2016

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Oh boy ... where do I start. I cannot state strongly enough how displeased I am having been consulted with several times by this doctor who clearly, to me, is in it for the bucks. He talks too much without paying attention to whar I asked him for and was rude and insulting - told me I was a "trainwreck" which I found very hurtful and unprofessional. He refused to see me on my fourth visit because I had several issues I needed prescriptions for. His receptionist, Gail, has got to be the most snotty, rude medical clinic worker I have ever come across - never a smile just totally rude. Ken Sutherland charges $35.00 to fax prescriptions to Shoppers Drug Mart??? WTF? Even the pharmacist told me they get many complaints about his unprofessionalism and his high charges when most other doctors charge nothing. My mother was taken to him (aged 89) for severe pains and he lectured her and misadvised us and then walked out of the room without the courtesy of a goodbye - just up and walked out. He says he's a walk=in clinic treating basic health needs like cuts, scrapes and bruises and yet I see here he treats all sorts of people for extensive things. He told me my problem was too complex and he didn't have time to cnsult with me. I reminded him of the hypocratic oath. As far as I am concerned, the guy should retire yesterday - he only works 9-12 noon and seems to be a money grubber. This is my opinion based on three of our family members' experiences with him. I am going to have him checked out with OHIP and College of Physicians and Surgeons.

Was this rating useful? 3

flag | Submitted May 20, 2015

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Pill-pusher who loves to bill OHIP, check your OHIP billing records, free for the asking, you may be surprised what you've been getting treated for!

Was this rating useful? 1

flag | Submitted August 19, 2014

1
Staff
1
Punctuality
1
Helpfulness
4
Knowledge

No doubt he is knowledgable, though he was very excessive and and caused lots of pain by twisting my head and shoulder when I went in and asked for a prescription for massage therapy. The front lady is curt and frankly none of her business why a patient visits, she should stick to her computer! The nurse was nice and professional, though for total lack of introduction I assumed she was the doctor at first. Its unreal that after 4 fours of waiting and the pain the doctor caused me,(I had already seen two chiropractors and a massage therapist regarding this issue and told him as such, I only needed a doctor prescription for my insurance to pay the costs)that the clinic expected I was going to pay twenty dollars for the prescrition. I won't be recomending this clinic to anyone.

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flag | Submitted January 21, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Sutherland has been my doctor since 1990 when i moved to owen sound to take care of my grandmother. he was her doctor and even though he was not taking new patients at the time, he took me. i have never had a problem with him and he diagnosed me with meningitis before i even had the testing done! wonderful man and terrific doctor who will leave behind a nasty hole when he retires.

Was this rating useful? 1

flag | Submitted September 13, 2012

4
Staff
4
Punctuality
2
Helpfulness
2
Knowledge

Dr. Sutherland was my doctor for the first 18 years of my life. At age 13 I was very sick and went undiagnosed by Sutherland for over a year and almost died. I was scheduled for a test at the hospital and was given the results of the test before I had even had it done. No idea who's results they gave me. I went to a specialist in Hamilton and was diagnosed with Crohn's within 10 minutes and was treated. It was a classic case of Crohn's and I went over a year in Owen Sound without being diagnosed. I'm not an advocate for this clinic.

Was this rating useful? 2

flag | Submitted September 29, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I find Dr. Sutherland to be a very caring doctor who spends time discussing any concerns you have. He is very knowledgeable and he always explains things well. He and his staff are all very nice people. The waiting time is not long.

Was this rating useful? 1

flag | Submitted April 26, 2010

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr Sutherland has been my doctor for 24 years. I have an extensive medical condition & he always takes care & time during our visits. The wait time is absolutely horrible with the walk-in clinic but once in the room he gives me his all. 1 time in the room he was rushing & only had to gently remind him of my wait. He quickly turned his full attention in my direction. Wonderful, caring doctor.

Was this rating useful? 1

flag | Submitted August 26, 2009

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

I have been to his clinic several times as a walk-in patient, and have been impressed by the doctor and his staff. Dr. Sutherland has treated me for a variety of issues, and has referred me to specialists when necessary, and has been good about following up on any test results and any medications he's prescribed. He's always been kind and reassuring, and I am thankful to him and his staff for providing the walk-in clinic services to our city. At times the wait seems a little long, and on occasion he does seem to be in a bit of a hurry, however during the walk-in clinic time of the day, his services always seem in high demand. I would not hesitate visiting Dr. Sutherland regarding any of my health issues.

Was this rating useful? 1

flag | Submitted June 23, 2009

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Dr. Ken Sutherland's Credentials


Facility Affiliations


Accepting New Patients

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Biography

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Languages

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Education

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Other Specialties

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
United Healthcare


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