Ratings for Dr. David W. Chen
I agree with what most of you are saying. Dr Chen is the rudest doctor I have ever been to. I have complied with his requests, no tryptans, trigger foods or caffeine. I was put on prednisone to get through this period. First he put me on one med, did nothing for the migraines. Now I am on a other and tapering up. You basically communicate through the portal,which I am not fond of. Meanwhile, 2 months later I still have migraines. This morning I woke with such a bad one, that I called the office number which instructed me to page him, so I did, no response. Irepeated the page. 2 hours later he calls back. Not too happy to hear from me. Tells me I can go up on the med. No, there is nothing you can do for the pain. Then he told me not to page him, to call the office. I have never been treated like this by any doc. I would love the name of the one at BI someone mentioned.
I'm surprised to see these not so great reviews. I had come to Dr Chen with a complicated problem I had been dealing with for two years, and he was able to get to the root of the issue. He put me on medication and told me to call in a week to follow up to see if I was noticing a difference. I called the following week in the morning and received a phone call back in the late afternoon from the NP, letting her know I was not feeling any better. He then was able to schedule me for steroid and trigger point injections THE NEXT DAY. Dr Chen exceeded my expectations.
Dr. Chen is a horrible doctor. Dr. Chen treated my daughter for migraine. He increased her medicine and she continued to have debilitating headaches. My daughter is a student at MIT and needed to be functional. Many days she was unable to get out of bed. He told her she'd have to deal with the pain because otherwise any pain medicine would create rebound headaches. I spoke to Dr. Chen, via the Mass General email. He was condescending and offered no constructive medical advice. I praise God that I just bit the bullet, realized this wasn't going to work and researched other qualified neurologist in Boston. We had to wait 4 months but had a appointment yesterday with a phenomenal doctor, who works at Beth Israel. I don't know if I can name her here, but for those of you countless patients unsatisfied with Dr.Chen, my advice is do your research. Better is available and you all deserve BETTER.
I agree with the previous review. It is EXTREMELY difficult to get in touch with Dr. Chen's coordinator/assistant. I can't imagine how long it might take to reach the doctor himself. When you call MGH Neurology, your call is auto-answered by a recording and put on hold. I called once this morning and asked for a call back. Called again this afternoon because I never heard from them. Both times I waited 10+ minutes to talk to a human who then said they would push my message along to the coordinator.
It's extremely difficult to reach the coordinator for appointments. I usually leave many messages (at least 1/day over a few days) requesting a call back for an appointment but never get a call back. Been going to Dr. Chen for a few years but am no better off than I was at the first appointment. So, I don't think I can comment on "Knowledge." Just keep getting prescriptions but nothing helps. So, I don't think "Helpfulness" is a strong point. Been taking a dangerously high dose and it doesn't seem to alarm anyone but me. MGH is supposed to be #1 but, I should feel better about going here than I do. Is this what going to a neurologist is all about?
I share you pain! I love MGH but Dr. Chen is the worst Doctor . He did not exam me, ask medical questions or review my medical history. He was arrogant about opinions ( sinus infections are really migranes) and just not that knowledgable about headaches in general. Once again he prescribed medication that was not covered under my Tufts medical plan. It has been 5 days with no call back. This is typical of his care.This man is ignorant, rude and does not care for his patients. I will be filing a complaint with Mass General. Please don't waste your time seeing this doctor.
This had to be the worse expereince of my life. When Irealized this was not the doctor for me and that I had never had a migraine before, he insisted that i did. After again I told him I did not have them he then tried to give me medicine...For what i asked, he said for the migraines. when Ithen told him it could be for my other medical conditions that I had head pain told me that they was not the reason...He stated that " sinus infections were not infections but migraines." Wow I did not know that have a fever of 103 and green stuff coming out of your nose was a migraine. I also had to have sugery for impacted infections. Please do not see this doctor. There is so much better. Do not go..
Dr. Chen made my migraines go away with three simple words: Stop Taking Tylenol. He told me I was getting rebound headaches from taking Tylenol and Excedrin migraine every few hours of every day. When I stopped, I no longer got headaches. If I get the occasional one, I take Aleve, also his suggestion. Thank you, Dr. Chen!
Lousy bedside manner and as said by another patient POOR follow through. Doesn't return phone calls and gives opinions about different specialties other than Neurology. Alike the other poster below, he was NOT correct about his opinions. Finding a new specialist as he's a disappointment. Total WASTE of my time.
Dr. David W. Chen's Credentials
Accepting New Patients
- University Of Rochester School Of Medicine And Dentistry (Grad. 2000)
Areas of Expertise
Awards & Recognitions
Publications & Research