Ratings for Dr. Erik B. Hurst
Office staff is rude and unprofessional. They demanded a deductible payment without ever creating or giving me a bill of services. The check out receptionist opened a binder, looked at a page and then said $87 dollars. I have NEVER paid a deductible up front with out it being billed to insurance first! I have NEVER paid that much for an office visit anywhere! Very expensive doctor in a town with no right sides of the tracks. Never going back, not sure how I will get my money back when the bill is actually processed and they find that I don't owe that much money. Pathetic!
The medical staff was professional but the front office staff seems confused and sometimes unprofessional. I don't know if they lack training or what but its a bit odd when going there sometimes. I would rate the medical team on the higher side but the office staff would have to get the lower ratings.
Dr.Hurst and his staff were all very professional. He has a great bedside manner and really listened to me. I felt that my problem was diagnosed well and feel the treatment was appropriate. His staff was also very accomodating to me was very punctual. I will be coming back for any dermatological problems.
This is not a review of Doctor Hurst but rather his front office staff. The individuals that I spoke to at the front office were very unprofessional and I am not sure if they are playing with a full deck. Based on this experience I will not return to this office nor will I recommend this office to my colleagues, friends or family.Very disappointing not a way to run a business.
Doctor and staff were fine, but the billing office staff were rude and short-tempered. After receiving one bill, I received a second bill with a handwritten note stating that they had contacted me numerous times and if they didn't receive payment they would send me to collections. I sent a letter to the attention of the doctor with a payment for the full amount owed stating I had not been contacted numerous times, only once before the the second notice and I didn't appreciate the rude handwritten message on the bill and that I would make sure to tell anyone who needed a dermatologist to not go to Dr. Hurst because of his staff. Obviously, the doctor never saw the letter and I received another letter from the office that was rude.
Dr. Erik B. Hurst's Credentials
Accepting New Patients
- Marshall University School Medicine (Grad. 2003)
Areas of Expertise
Awards & Recognitions
Publications & Research