Ratings for Dr. Michelle F. Costa
In my opinion, a doctor's job is not to coddle you or to offer "tea and sympathy" for all the years you have suffered before you walked into his/her office. Dr. Costa is a excellent rheumatologist who has always conducted herself in a highly professional manner in all the years I have been going to her. I have never felt that she was dismissive of any of my concerns. She asks questions about my recent experiences. She recommends a course of treatment and asks if I have any questions about it or any medications. She is pleasant and convivial. That is what I expect and that is why I go to her. I have a friend who also sees Dr. Costa and he is quite happy with her as well. If we weren't happy we would go to someone else. And that has not happened yet.
I was told within the first 5 minutes of my appointment that Dr. Costa could not help me. Without any real questions and absolutely no empathy. My primary felt insistent I go to her for help. Dr. Costa said " I don't know why she sent you hear I can't help. I paid the $50.00 co-pay and traveled the 2 hours back to Martha's Vineyard. I received a call @7:45 the next morning from the doctor saying she wanted to test me for something. After that experience I said no thank you. Very disappointed in her lack of professionalism.
Dr. Costa asks questions about condition, explains circumstances of condition, discusses approaches to remedy condition. Dr. Costa is trusted immediately, is understanding, pleasant, but firm in her convictions. Dr. Costa is knowledgeable in her profession and beyond and sets a relaxed and convincing atmosphere.
Dr. Costa listens to my explanation of my situation (s). She then asks questions allowing her to determine a course of action. She states her recommendations and ask if I understand. If I have questions she answers to my satisfaction. She requests my consent and proceeds with her course of action. I have always felt better leaving her office than when I arrived. She is someone I trust, is understanding and demonstrates interest in my situation.
I have found that all Doctors on Cape Cod and some in Boston are very rude and inconsiderate on an initial visit with them if you are having problems with pain. I think they do this to weed out the people who are just looking for narcotics, and are truly not looking to get healthy or treated for their condition. I have found that Dr. Costa is very knowledgeable and sometimes tell me more about myself than I know.
I don't know where all these great ratings are coming from! My experience with Dr. Costa was in January of 2009. After years of undiagnosed ailments I was sent to see her. She spent 4 minutes with me, told me I had Fibromyalgia, told me I don't prescribe medication, and here's some paper to read. One of them was a Fibromyalgia support group that was no longer meeting. All of this was after 6 years of undiagnosed Lyme Disease followed by 3 years of antibiotics, menopause at 39 years old and being told I was much to young so I suffered for 12 years, hip surgery, shoulder surgery, 2 bad ulnar nerve surgeries now with permanent nerve damage in my hand and arm, years of depression and many medications. And then came Dr. Costa, she was absolutely no help, unsympathetic, and feel she was a waste of my time and the insurance companies money. I have been sick and in pain since moving to the Cape in 1999, and she is just one of many Dr.'s that have failed me. I think they need to listen more and take their patients seriously. Granted there are many out there just looking for prescriptions, but just as many that serious issued that need to be addressed.
Extremely rude and disrespectful. During my initial visit and follow-up I was not listened to, examined, shown empathy, provided with an acceptable explanation for the worsening symptoms of my previously confirmed diagnosis (by a Cardiologist/Vascular Surgeon.) My visit summaries are condescending (to say the least.)...much like my hurried appointments with her (where I had to wait over 30 minutes and was then given less than 5 minutes of her time.) I have never felt so dismissed and so disrespected by a medical professional - ever.
I found Dr. Costa to be very compassionate, knowledgeable and thorough during my visit. She not only focused on the pharmaceutical recommendations for my condition, but also spent a great deal of time advising me on alternatives, such as diet, exercise, and stress reduction. I would recommend her with no reservation.
Dr. Costa is a very young inexperienced physician with a lot to learn about customer service. My experience with her as a patient was very disappointing. She needs to obtain better listening skills, acquire better communication skills, and gain compassion and empathy for her struggle ill patients.
Dr. Michelle F. Costa's Credentials
Accepting New Patients
- University Of North Texas Health Science Center At Fort Worth (Grad. 2002)
Areas of Expertise
Awards & Recognitions
Publications & Research