Ratings for Dr. Bruce Topp
I wish you didn’t have to give any star. This is the most neglectful & unprofessional GP we have ever met. Complete neglect with his patient, ignoring faxes/letters from CCAC, neglecting to see patient after numerous instructions on hospital discharge papers to see them after being discharged and refilling medications repeatedly when not actually seeing the patient to properly assess. This GP clearly does not care for his patients. He also shows complete neglect or compassion to truly help his more complex cases. Every topic that was discussed with this GP was brushed off & never dealt with properly until the medical team at numerous hospital stays over 2 yrs finally were able to treat this patient properly. Numerous health care professionals have been shocked at the consistent neglect from this doctor. He is a sports medicine doctor as well. He took over this GP practice but clearly doesn’t care about the GP practice he took over. He seems to only focus on his sports medicine job. Our whole family & other professionals were shocked at his constant neglect.
Met and consulted with Dr. Bruce Topp for the first time today and found him to be very helpful. knowledge about the field I needed to explore with him and offering to do the paperwork needed to expedite my treatment. He explained clearly the options I had and made it easy for me to make a decision. The Front Office staff was helpful and accommodating.
When o saw him about severe constipation and was in so much pain I could barely stand or walk he looked at the X Ray and said "you're full of sh-t". Not funny when you are in excutiating pain. All he cares about are the Marlies and if you have a sports related injury.
It is hard not to start and stop at the rudeness and abrassive attitude of the receptionist; she is a detriment to the patient experience. In a world of electronic communications, I remain puzzled why Dr. Topp's practice has not integrated email communication (i.e. appointment booking) and even have a voicemail system where a message can be left. Dr. Topp seems knowledgeable yet with his other interests (i.e. Marlie's doctor), his practice seems a remote 3rd priority; too bad because I think he is missing a good opportunity to enrich the patient experience.
I had Bruce as a Dr for about 10 years. I found that he was never really thorough but i didn't mind....until I got older and needed him to be more thourogh. He doesn't seem all that interested in the professional and it shows. He droped me as a patiant when a new Dr joined his clinic and I took that opportunity to get a better Dr rather then stay at the same clinic. If you want a friendly guy to chat about sports with, then Topp is the Dr for you. I would also disregard what all the whiners on here are saying about the receptionist. She's a lady that makes appointments for a Dr and she is quite thorough at doing just that. If you need somebody to talk really sweetly to you then give your mommy a call.
Dr. Bruce Topp's Credentials
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