Ratings for Dr. Lianne Belland
Boggles my mind how a specialist can't help with pain management when she is the one who had booked a hysterectomyand atarted helping with pain management to boot when they know a family dr won't help with pain management because you have been seeing a specialist... apparently nowadays you are supposed to suffer in excruciating pain for 8 months until your hysterectomy with 2 kids as a single mother...
The people in Dr. Belland's inner circle are fully aware of her complete disdain for underpiveleged (lower-class) people. If you are getting mediocre care and attention from her it could be because of your socio-economic status. She just needs to read the Medical Code of Ethics again and she'll know she's too hoity, toity for this field of work. Visible minorities need not apply!
Dr Belland is very educated and is the best gynecologist in Calgary for women with pelvic pain, endometriosis, interstitial cystitis, PCOS etc. Dr Belland and her whole team have helped me and other women I know and she is a very skilled surgeon. As with all good doctors with good reputations there are alot of people who want to see her - so yes she can have long wait times. From the day I first saw her to the surgery was 4 months and then I saw her for follow ups. After surgery my symptoms were like night and day and most of my symptoms have gone. I always take a book with me to my appointments because I had read that the wait time can be long and I make sure I leave plenty of time for the appointment. Her receptionist is not that bad, she does her job and she gets things done and I think she is fine - she may not be jolly and bubbly but I care more about my specialist being skilled and helping me than the anything else.
Dr. Belland is personable and listens to her patients. The downside is that you may wait for anywhere from 60 to 120 minutes for your appointment. For a pregnant woman who has to come in every week or two, that adds up to a lot of time spent sitting in the waiting room. If it happened once or twice, it could be blamed on an emergency, but it seems to be standard practice, which is simply disrespectful. Even if you book early in the morning, the clinic is somehow already running behind schedule! As it turned out, Dr. Belland did not deliver my baby, and when I tried to call her office a few days after the delivery, the receptionist quite rudely told me that now that the baby was born, I was no longer Dr Belland patient. I knew beforehand that would be the case, but I needed some information from my charts at the hospital because the public health nurse required some information about my baby's birth because there were some complications arising. The receptionist absolutely would not help me, and I was left in tears. I never did get the information, and the receptionist would not allow me to speak to Dr. Belland, and she's wouldn't give her a message on my behalf.
I have had two appointments with Dr. Belland and like her very much. She makes you feel comfortable and I have confidence in knowledge and skills. The waiting is endless. Both times I've seen her I've waited over an hour past my appointment time. On my first appointment she had me sign paperwork to have a laproscopic surgery done for endometriosis. It was suggested that the surgery would be completed in approximately 4 months. That was 5 months ago. I called to follow up recently on the wait and was told that they are backed up 8 months and that it would be several more months before I'd be called. On my second appointment, which was 5 weeks ago, Dr. Belland herself had told me that the backlog was clearing and that i was getting very close. I questioned the receptionist about this and was told "Dr. Belland is telling all her patients that and it's not true." I feel deceived and lied to, and don't understand why there can't be better communication or transparency around surgical wait times. I'm not convinced the receptionist even checked my file or the waitlist before calling me back. The response seemed like a canned response that she gives everyone. I asked several times to speak with the nurse and was told that if I hadn't yet received a date then she doesn't have any information for me. I checked the Alberta Surgical Wait Times website and it shows that 90% of non urgent cases are seen within 22 weeks. I'm at 20 weeks and haven't heard a peep. I understand that the wait can be lengthy and frustrating and that there are many factors which can cause delays, but as a working parent, I will need to make some arrangements for this time and am feeling fed up with the lack of communication and the differing information between the receptionist and the surgeon herself.
Even though I had to wait in the waiting room for an hour, with my appointment being the first of the day, it was worth the wait. The receptionist isn't the nicest, so take her with a grain of salt. I've had endometriosis problems for around 15 years and nobody has been able to help. Dr. Belland was completely knowledgable and sympathetic to my problems and is going to remove all and any of the infected tissue, resolving my pain and constant need to miss work. Currently waiting for a surgery date and I cannot wait.
I read the comment below and I don't want to believe that Dr. Belland really yelled at her patient. I am currently her patient and a little disheartened by what I read. We all have bad days but we all need to exercise restraint. I am emotionally sensitive and I cry easily so if I was in that patient's shoes I would have left her office bawling my eyes out. I would have been so embarassed. An eye-watering comment for sure. I hope the person who wrote the comment at least had the presence of mind to step in and offer some words of comfort. I hope I don't get yelled because the specialist that I had before her treated me with the utmost respect. He was unbelievably nice to me!
Dr. Lianne Belland's Credentials
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