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Ratings for Dr. Leagh Harfield

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

i have a son and daughter that are current patients all the staff amazing dr harfield is amazing with kids

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flag | Submitted February 8, 2016

3
Staff
5
Punctuality
1
Helpfulness
3
Knowledge

Good service. I found them quite professional, but their quote was over $2600 higher than our next most expensive quote (almost $3500 more than our best quote). When I asked about the difference they got quite annoyed and basically said its because he's so experienced and that he is "better"....Which I think implies that other orthodontists don't know what they are doing. Its odd, because the other orthodontists seem to think they have experience too. I'm in the sales business. I found their response offensive.

Was this rating useful? 1

flag | Submitted January 27, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent care and results! I would highly recommend Dr. Harfield.

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flag | Submitted January 7, 2016

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Not impressed by this place at all. I went in for consultation for a possible transfer from my current orthodontist. First of all, the lady at the front desk made me sign a form which I did not understand. When I asked questions concerning the meaning of that form, the lady was not able to give me a proper explanation even though she also consulted with other staff members. Dr. Harfield rushed in the room for barely 10 minutes and acted as he was on top of everything without having really studied my case. Fixing my bite is EXTREMELY complicated and I have seen many orthodontists who have admitted the complexity of my case. The treatment plan Dr. Harfield proposed did not make a lot of sense. I don't think he realized how knowledgeable I am after all these years in braces and consultations, but he failed to mention at all some serious issues and whether he could do anything to fix them. He actually proposed a plan that would make some of those issues even worse. All of this for more than $ 7000, which is really excessive considering the proposed plan. Both the staff and doctor tried several times to make me commit to the transfer to their office on that same day. I also received by email a contract to sign, even though I specifically told everyone many times that I needed time to think about the possible transfer. In my opinion, it is very unprofessional and annoying to be so pushy. Overall, I just felt like a number and did not have the impression that anyone really cared. Just interest in my money. It is simply outrageous that some orthodontists think that by looking at your mouth for 1 minute they are able to come up with a proper treatment plan. If this is how the consultation appointment is conducted I do not even want to imagine the rest …. Thanks, but no thanks!!

Was this rating useful? 4

flag | Submitted February 17, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great doc. Polite, personable and knowledgeable! Great practice all around

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flag | Submitted September 4, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

my two daughters are current patients, and we have never been anything but happy with the service. staff has been GREAT, wait times have been never more than 10 minutes, and the cost has not been prohibitive. would highly recommend this office.

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flag | Submitted May 15, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent experience. Our son needed treatment and braces at a young age to prevent bone damage. Everyone was helpful and available for questions. We followed all directions and after two years, have excellent results. We are in retainer mode until more adult teeth come in and then he will reassess the need for additional braces. Dr Harfield ensures braces are only put on children when they are needed and will be effective. We appreciate his manner and sense of humour and his staff are great. We live about 45 minutes away from his office and don't mind the drive as the care is excellent.

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flag | Submitted March 27, 2013

4
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

I WOULD actually have respect for Leagh Harfield if he would actually be ON TIME. The guy is so incredibly rude. He has absolutely NO respect for his patients, listen here pal we are the ones bringing YOU our business. OUR time is just as important as YOUR TIME. If we have enough respect for you to be ontime for our appointments than you can atleast have the common courtesy to do the same. I dont think I have ever been in there and not waited for over 20 minutes for him. If anyone is considoring going through Dr. Harfield just make sure you have half a day available for appointments with him because thats basically houw long it takes. Other than that i like his staff and the work he does. However I can see him losing business through word of mouth from his lack of punctuality. It's absolutley ridiculous. DONT OVERBOOK IF YOU CANT BE ON TIME! simple as that.

Was this rating useful? 2

flag | Submitted February 28, 2013

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Our family have been part of Dr. Harfield's office for the past 8 years and we have been extremely happy with the care he and his office has provided for us. It is true you do have to wait at times but he does spend alot of one on one time and goes to great lengths to insure our needs have been met and our questions answered. We would highly recommend him to anyone.

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Submitted December 5, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

We have been patients of Dr Harfield with three family members for over 13 years. Leigh and have worked has been amazing; he explains everything, listens to all of our concerns and answers all of our questions. The wait time can be long but usually because he is helping another patient. The front desk is like in any office, most of the staff are teriffic and have worked there for years, that says something for the work environment when your staff want to stay.

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flag | Submitted October 21, 2012

Rate this Doctor

Dr. Leagh Harfield's Credentials


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Accepting New Patients

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Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Updates

  • A new 5-star rating has been posted. "i have a son and daughter that are current patients all the staff amazing dr harfield is amazing with kids "

    February 8, 2016
  • A new 3-star rating has been posted. "Good service. I found them quite professional, but their quote was over $2600 higher than our next most expensive quote (almost $3500 more than our best quote)...."

    January 27, 2016
  • A new 5-star rating has been posted. "Excellent care and results! I would highly recommend Dr. Harfield. "

    January 7, 2016
  • Website has been updated from "None" to "http://www.hortho.ca/". Postal Code has been updated from "T1Y0" to "T2W 4Y1". Address has been updated from "None" to "10655 Southport Road Southwest". Phone Number has been updated from "None" to "14032718010".

    June 3, 2015
  • A new 1.8-star rating has been posted. "Not impressed by this place at all. I went in for consultation for a possible transfer from my current orthodontist. First of all, the lady at the front desk m..."

    February 17, 2015
  • A new 5-star rating has been posted. "Great doc. Polite, personable and knowledgeable! Great practice all around"

    September 4, 2014
  • 2 positive duplicate or disallowed ratings automatically removed

    September 3, 2011
  • 3 positive duplicate or disallowed ratings automatically removed

    December 18, 2010


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