Ratings for Dr. Cindy Nicholas
I can't say enough good things about this lovely human being and her staff who are like family to me. She is THE best. It's that simple. Her staff care, and she spends even her lunch time seeing patient after patient, never rushing them she spends the required amount to make you feel heard and reassured. So yes, you have to wait a bit more than what is conventional but she is worth the wait. I have had the pleasure of having her as my doctor for over a decade. Before her, I saw some other doctors who told me that my pain was 'in my head', or that 'exploring this pain is not worth it!!'. She took the time to made a diagnosis, and turned out I needed surgery which she performed flawlessly. i feel that I owe her a part of my life. I am so sad that she is retiring but wish her the very best and sincerely hope she gets this much needed rest.
Staff: I have witnessed one receptionist being terse and curt, and both ignore patients entering and standing at the window. I am patient and speak sweetly no matter what. I think it helps. Punctuality: I wait between 1 1/2 hours to 3 hours. I would like to see the office contact the patient if the patient has been asked to come back but the staff have left for the day. I have been unsuccessful scheduling my follow-up appointment for over a week. Helpfulness: Dr. N. is prone to short sentences and lacks eye contact because she is logging in and typing. The first time I came in I saw the patient's history staring at me. I averted my eyes for longer than 10 minutes waiting for her arrival. I forgot to look if she closed mine! Knowledge: Dr. N. is seems well-informed, and may assume you are too, so let her know if you don't understand something. I had a painful exam and she could have made it a lot more pleasant but she is not an empathetic person. Don't expect any nurturing. If you can excuse the stressed staff, prepare for the inconvenience, detach from your emotional needs being met, Dr. N. is very knowledgeable and can provide for you the specialist information and treatment that your GP cannot. And in the end, that is why I'm there.
Her front staff are rude and dismissive. I am a professional and understand the importance of running an office in schedule. While I can appreciate that urgent issues arise, she needs to schedule her treatments appropriately. It is simply not ok to have someone wait an hour and a half for their appointment.
Dr. Nicholas is one of the best doctors around. She helped me and my daughter with our medical problems - I cannot say enough good things about her. She knows her stuff and believe me I've been to many doctors and she is the best of the best! You can trust her judgement because she is right 100% of the time. Her staff are nice too. You treat them with respect, they treat you back with respect. I've never had any issues.
When I met her at the hospital in emerge I thought she was great. She told me that someone will get back to me on Monday but no one ever did. I had to call myself. I had a miscarriage and went in to see her at her office. The secretary didn't even look up at me or say anything when I got there and before I left. Dr. Nicholas saw me quickly I felt extremely rushed. At one point she told me not to speak until she logs onto her computer. I totally forgot what I was going to ask. Then she asked me to change and I was left there lying on the table alone for 10 minutes. I thought she forgot about me. Then she was very rough when she did my exam. I was bleeding heavily after that along with severe cramping. She also sent me all the way to Thornhill for an ultra sound for some reason. I thought that doctors are supposed to give you a choice. Unfortunately I have a follow up appt with her tomorrow. Hopefully it will be the last time I see her.
Dr. Cindy Nicholas's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research