Ratings for Dr. Catharine Marks
Dr marks was a horrible doctor from day one. She was always rude and short with me and my family. At one point (early 2011) she told me that I was unable to have children. When I went in asking her to comfirm my first pregnancy, and she refused. I stayed strong and had her do the tests. She claimed that she had to send them off to the lab and would have results in a few days, I called several times and she had no idea what results I was asking for. I found a new doctor. Her staff is also completely incompetent. I could do better with my eyes closed.
my son is one of her patients, in August we received a letter and a phone call from the clinic to inform us that she is no longer in practice, offering us another option of having a new family doctor to replace her and take care of our problems, which was really nice, to worry about her patients.
Dr. Marks provided an adequate level of care until 2013. Around September of 2013 a call was placed to the clinic and it was learned that Dr. Marks was no longer available and out of the country. No official or formal communication was received from the clinic. Patients were instructed to seek out a new doctor. Official revocation of enrollment forms were filed at the ministry and a new family doctor was completed. Standard of care and administration practices of the clinic should be reviewed.
She is a very compassionate person and thorough as a doctor. Her staff has improved recently; at least they answer the phone now. It used to be an absolute nightmare even just trying to book an appointment. Also, even though it's nice that you dont' feel rushed with her, it also means that the wait is pretty long. But that also has improved, thankfully, as I was trying to find a different doctor for a while. But everything seems improved, and she's great as always, so we're good to go. People who complain about her must really be negative, unpleasant types of people.
The Ste Marie health clinic is by far the worst clinic in Ottawa, the front desk staff is incompitent, unhelpful and rude. That being said, Dr. Marks is a wonderful doctor, she (and her associates) need ot set a higher standard for reception service. If Doctor's were not so hard to find I would have left ages ago. Luckily I am in good health and don't have to visit that often.
I have been going to Dr Marks for a few years, sice she moved to Ottawa. I am very happry with her. She is the first doector I have ever had that takes the time to talk to me and she has a real interest in me and my health. She is knowedgable and helpful.
Dr. Catherine Marks is my new family doctor. She is very thorough and also very caring. I feel comfortable talking to her about my concerns. She makes good decisions and listens to me. Her new office is very organized and she obviously cares about her patients.
Dr Marks was supposed to be my family Dr and I booked an apt to see her. I guess she did not want to do a physical that day so she said she was no longer my Dr because I had not seen her for 2 years. I did not need to see her, so I hadn't made an apt. She then told me the type of physical I needed was not covered by OHIP but my card was swiped when I came in. I will be following up with OHIP to ensure they too were not charged. When my husband went in to pay the money, she was very rude to him! I would not recommend her at all and will be looking for someone else.
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