Ratings for Dr. Derek Nordstrom
My family has been going to Nordstrom dental for years. We love Derek, he's an excellent caring dentist, my children have also seen Dr. Leoni who was with his practice and recently relocated, he was also great , wonderful with our children. That being said, we recently went to our family dentist office and i have never left so disgusted! We saw the new lady dentist as my son needed a tooth fixed and she was the only dentist available, she is horrible. Short tempered, rude , yelling at my son and making snide remarks while he was sitting right there in the chair. The one hygienist wasn't that much better. I am sorry to say that after many years and A LOT of dental work done later, I am having a hard time convincing my self to take my family back. It is unfortunate that one dentist can ruin an offices reputation in the span of a half hour visit. My comfort and confidence level on this office is pretty much gone.
My biggest complaint about Dr. Nordstrom is his receptionist. Every time I go to his office, I am treated rudely by the lady who greats you at the door. While we were in the process of looking for a new dentist,(previous dentist retired) not once was she ever pleasant when I asked a question about having records transferred or when I wanted to discuss my billing. I seriously am considering looking for another dentist, because I can't take this rude woman any more. A pity, that a young dentist such as this will lose customers over his receptionists attitude.
Absolutely amazing how the staff and Dr. both made my daughter feel extremely comfortable and now she actually LIKES going to the dentist, when before she was so afraid that she would make herself sick!! A big THANK YOU out too everyone in the office!!
Not worth my time goin...I had to have a front tooth filled after it got chipped... three times in a month and a halfi had to go back and have it redone... was told not to worry about the cost due to Dr N openly saying he messed up the first time. Recived bill in the mail ok fine paid it Third time i had to go back due to filling falling out complately yet agin told done worry about cost. Yet agin received bill... The staff is awesome but the Dr is a waste of time. was also told I dont have a condition that 5 other dentist have said i had
the assistants at Dr.Nordstrom's clinic in Wainwright were over the top in their service. She made my visit bearable as I was petrified to be there, and when all was said and done - she was right, they made it as comfortable as they could. I will go back, and I will tell all my friends.
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