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Ratings for Dr. John Kell

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The doctor is ok, but has the worst receptionist. she is ruin everything, bad manner and unhelpful.

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flag | Submitted April 5, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

If you have a choice, go elsewhere. Xxxxxxxxxxxxxxxxxxxx.

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Submitted February 21, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Wow! I just called this office after Google-searching a local urologist to perform a circumcision on my one year old son, and was completely put off by the unprofessional and insensitive manner with which the receptionist handled my call. As a first time mother, I am nervous about putting my son under general anaesthesia for this procedure and I made the mistake of looking to the receptionist for some reassurance or even some information. She was short with me and seemingly annoyed that I was taking up her time. She also had me on speaker phone through the duration of our call, which I have to assume is against some codes, as medical info is confidential. I was curious to see if there were any other people who had a similar experience with this receptionist so I checked these reviews. Clearly I am not the only one.

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flag | Submitted January 26, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Kell, has performed several procedures on me. Each with outstanding results. From the first phone call to set up an appointment to the follow up visit to make sure everything was ok after surgery, my experience suggests he is a very professional and talented surgeon. Dr Kell runs a very busy practice hence there may be a wait period involved to see him. But that's true in any profession. The best are always in demand. Both dr Kell and his receptionist Liz, work wonders with fitting everyone in. Dr Kell comes highly recommended within the medical community. He has always acted in a very professional and caring manner with everyone of my issues over the years!

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flag | Submitted January 21, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kell performed a radical prostatectomy on my for cancer. As a result I'm completely cancer free. A superb doctor and surgeon. And Liz his receptionist is helpful and friendly.

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flag | Submitted December 2, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Did not even get a chance to meet him. I sat for an hour in the waiting room. And knowing he was an hour behind, he lets some pharma salesmen in and bumps me out further. What's more important?? a patient or some lobbying from your local big pharma rep. I guess when you stare at it all day....you become one. If this is any indication....

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flag | Submitted November 16, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

the receptionist is nice . she always has her books on time , and dr kell did surgery on me this year, its call turp, look it up, he was an excellent doctor, thankyou dr kell

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flag | Submitted November 3, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have not even met Dr. Kell yet, so the fact that I'm even writing this review already should tell you something. I had a medical issue at Toronto East General Hospital and was told to phone Dr. Kell's office and book a follow up appointment. I have phoned twice now, and the receptionist refused to book me an appointment because she had just shut down her computer for the day... at 3pm in the afternoon... and outright refused to boot it back up for me. The receptionist is without question one of the rudest people I have dealt with in my entire life. She was unhelpful, unpleasant to talk to, extremely condescending and downright nasty. I was shocked. Do not, under any circumstances, use Dr. Kell as your doctor unless you have no other choice. Life is too short to deal with people like her.

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flag | Submitted October 24, 2015

1
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr Kell helped my son with his hypospadias. Thank God for him. The receptionist must be his wife or her friend as she was so rude to me andy husband. No one would keep such a beast at a reception desk if he didn't absolutely have to Be a man and tell your receptionist to behave ladylike, at the very least.

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flag | Submitted October 22, 2015

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Kell is an excellent doctor. He performed a successful radical prostatectomy for prostate cancer which likely has saved my life and from which I am successfully recovering. In addition to being a skilled surgeon, I can say that he takes the time to explain and to listen. Not in a compulsory way, it is clear that he really cares. During my consultations I never once felt rushed. I found him to be timely with respect to appointments, but if he were late it was because he was caring for someone, who at that time needed him. If you got a referral to Dr Kell, be thankful.

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flag | Submitted October 7, 2015

Rate this Doctor

Dr. John Kell's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
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Updates

  • A new 1-star rating has been posted. "The doctor is ok, but has the worst receptionist. she is ruin everything, bad manner and unhelpful."

    April 5, 2016
  • A new 1-star rating has been posted. "If you have a choice, go elsewhere. Xxxxxxxxxxxxxxxxxxxx."

    February 21, 2016
  • A new 1-star rating has been posted. "Wow! I just called this office after Google-searching a local urologist to perform a circumcision on my one year old son, and was completely put off by the unp..."

    January 26, 2016
  • A new 5-star rating has been posted. "Dr Kell, has performed several procedures on me. Each with outstanding results. From the first phone call to set up an appointment to the follow up visit to ma..."

    January 21, 2016
  • A new 5-star rating has been posted. "Dr. Kell performed a radical prostatectomy on my for cancer. As a result I'm completely cancer free. A superb doctor and surgeon. And Liz his receptionist is he..."

    December 2, 2015
  • A new 1-star rating has been posted. "Did not even get a chance to meet him. I sat for an hour in the waiting room. And knowing he was an hour behind, he lets some pharma salesmen in and bumps me ..."

    November 16, 2015
  • A new 5-star rating has been posted. "the receptionist is nice . she always has her books on time , and dr kell did surgery on me this year, its call turp, look it up, he was an excellent docto..."

    November 3, 2015
  • A new 1-star rating has been posted. "I have not even met Dr. Kell yet, so the fact that I'm even writing this review already should tell you something. I had a medical issue at Toronto East Genera..."

    October 24, 2015
  • A new 3.2-star rating has been posted. "Dr Kell helped my son with his hypospadias. Thank God for him. The receptionist must be his wife or her friend as she was so rude to me andy husband. No one wou..."

    October 22, 2015
  • A new 4.5-star rating has been posted. "Dr Kell is an excellent doctor. He performed a successful radical prostatectomy for prostate cancer which likely has saved my life and from which I am success..."

    October 7, 2015
  • A new 1.8-star rating has been posted. "My husband had to go for a Prostate Biopsy Aug. 4. The doctor was an hour late in showing up. No impressed with that but I heard his secretary talking to anoth..."

    August 20, 2015
  • A new 4-star rating has been posted. "People seem to forget that this is about the Doctor, not who is working behind his desk. I found her to be a great human being, as long as you listen to what sh..."

    June 23, 2015
  • A new 1.2-star rating has been posted. "Disastrous is the only way to describe my experience with this Dr and his office. Their inability to keep me even 1% informed after my vacetemy he performed f..."

    June 10, 2015
  • A new 1-star rating has been posted. "Receptionist was terrible. Made an appointment today 6 months prior to today and getting off 3 hours early from work to come here for a follow up. And she tell..."

    May 27, 2015
  • A new 1-star rating has been posted. "I decided not to go back to Dr. Kell again based on his receptionist. I honestly questioned his judgement based on the fact that he still continues to employ h..."

    February 16, 2015
  • A new 2-star rating has been posted. "HORRIBLE RECEPTIONIST...My God!! I don't know how she is working in the medical field. no manners or whatsoever."

    February 15, 2015
  • A new 3.5-star rating has been posted. "Would be nice if his receptionist was a little more friendly and a lot less condescending. Also would be nice if he'd told me I needed to see him more often ins..."

    February 10, 2015
  • A new 3-star rating has been posted. "Dr Kell performed surgery on my year-old son. He was very knowledgeable and helpful both during the pre-op, day of surgery and follow-up. Dr Kell recommended fo..."

    January 27, 2015
  • A new 1-star rating has been posted. "Awful receptionist who left me feeling embarrassed and uncomfortable about my problem. When going to a doctor I expect people in their staff to be sensitive to ..."

    December 9, 2014
  • A new 3.2-star rating has been posted. "Dr Kell has done tow surgeries on my son. I find him a good Doctor,however not impressed with his receptionist. One of the rudest ignorant people I have ever ..."

    November 11, 2014
  • A new 1.5-star rating has been posted. "Awful with children, terrible bedside manner. Would not recommend."

    October 30, 2014
  • A new 4.5-star rating has been posted. "I found that the receptionist was exceptional. She was able to book appointments in a timely fashion. The clinic is very busy and I found her response to phon..."

    October 14, 2014
  • A new 1.5-star rating has been posted. "Dr Kell did two of my surgeries for reccurrent kidney stones. At first I thought he was somewhat compassionate and human/humane. I have a long history of kidney..."

    October 8, 2014
  • Accepting New Patients changed to "Y"

    September 29, 2013
  • new location added: Toronto, ON

    September 28, 2013
  • City changed from "Toronto" to "East York"

    August 18, 2013
  • 3 positive duplicate or disallowed ratings automatically removed

    December 11, 2010


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