Ratings for Dr. Bernard Stanley Jackson
I was disappointed in Dr. Jackson. He told me I had cancer while sitting in a public hallway at St. Joe's Hospital. The treatment rooms were full so he elected to hold my appointment there. It was hard enough hearing that I had cancer and being told in an open area with patients and doctors walking by, some even interrupting the appointment. Not appropriate at all. At the very least, patients should have some privacy in which to speak to their physicians. He did a surgical biopsy and it went well. The follow-up appt at his clinic was awful. He seemed unprepared, rifling through papers in a folder to find out what he was supposed to be talking about. "You should have a CT scan," he told me. "I did." Then he's back looking through pages to find the results. He was also cleaning out the file as he went. He was unable to answer basic questions. I asked him for the pages he was going to throw out and found the information I asked for there on my own. He never checked to see if my tonsil was healing properly or even asked about it.
My name is Michael and I am a former patient. Dr. Bernard Stanley Jackson was a very good specialist to me in all the 14 years (1992 - 2006) that I was under his care. But since I haven't seen him in a long time I cannot say how he is now. So, this review is simply based on my past experiences. My first surgery with him was in 1992 when I was 8 years old and had to get three things done at once: tonsillectomy, myringotomy and adenoidectomy. My tonsils were enormous and starting to make me choke when I ate. So I had the tonsils removed successfully and he used dissolvable sutures to sew the hole in my throat where my tonsils were. The doctor also did the myringotomy successfully. In this procedure he drained the fluid out of my ears that was making me partially deaf, and then did an ear tube insertion in both eardrums. The tubes prevent the fluid from coming back by draining any new inner ear fluid buildup through the tube and out of the ear. I had no fluid return for about a year after this surgery. I did not have to get my adenoids removed, but they were taken out successfully anyway since the doctor figured it would be more convenient rather than possibly having to get them taken out in another future surgery. I didn't really need them either. I had no complications during or after this surgery. The doctor even made the effort to come and see me the next morning in hospital to check on me and make sure I was fit to go home. I had various myringotomy surgeries after that with him because of recurring ear fluid during my child and teen years. The doctor knows about, and has used, various kinds of ear tubes in my ears as well. Some tubes stayed in longer, others fell out sooner. But each set of tubes came out when they were supposed to. One of my fondest memories of him was when he advised my mother that I should have a myringotomy done again, since surgery was inevitable this time. Since I was only 13, I started to cry in the office because I was nervous about having surgery again. But he put his hand on my shoulder and told me to chin up, and he explained that everything is not as bad as it seems. I felt better after that. Each myringotomy I had with the doctor turned out positively, with no complications during or after surgery. After my last myringotomy with him in 2003 when I was 19, I had no ear problems for 8 years (almost all of my 20's!) but I still went to him for check-ups and hearing tests until after 2006. Terri, the secretary, was also a member of Dr. Jackson's staff and one of the best secretaries anyone could have. So, here is a review for her as well. Most of the time she seemed overworked, always trying her best to answer the phone (and usually succeeding, even though that phone NEVER stopped ringing!). I think it would have helped with the workload if there were two secretaries working together, but somehow Terri was able to manage everything great all by herself. We were very comfortable dealing with her since she was easygoing, helpful, and dedicated to all the patients. She would usually give us good appointment bookings at times suited to us. But she was very accomodating with appointments, even if you had to cancel and rebook. She even had a humorous side to her that made me and mom laugh alot. Based on the rumors on this website, I believe she is still working for Dr. Jackson. I would recommend anybody that has looking for an ENT (Ear, Nose, Throat) specialist to give Dr. Jackson a chance. There is a high probability that a new patient will find success with Dr. Jackson. I certainly did. Thank you so much for everything Dr. Bernard Stanley Jackson and Terri. I hope that everything is going well with you guys these days, and I hope that the future brings more good things. Michael R.
Just recently had my deviated septum and crooked nose fixed. Dr Jackson was straight forward and honest. Surgery went great and with little pain and swelling. Had to wait awhile for the surgery as doctor is very busy but well worth it. And his reception is great and very helpful. Have follow up soon. I'm happy with results
Dr. Jackson removed my thyroid and 30 lymph nodes due to thyroid cancer. My surgery was excellent, no problems at all. Very knowledgable Dr. He was able to remove all my cancer and all of my thyroid without any complications. I would definatly recommend him.
I had oral cancer removed and Dr Jackson was the surgeon im very pleased with the work he performed on me he went above and beyond to make sure he removed all the cancer and a mri confermed that i have no cancer in my mouth but he did say it vould come back
Dr Jackson performed surgery in august last year 2015 i had oral cancer he above and beyond to make sure he got all the cancer and you can not see the scar unless i tell you its there and a mri scan confirmed that the Dr had gotten all the cancer im still in pain from the incision from ear to ear around my whole neck very happy with the good work
Poor all round. Waiting area is cramped and unkempt. Being treated in what appears to be a closet is inappropriate at the very least. His practices seem unsanitary, his bedside manner is brash, and his follow up is non existent. Had surgery for a deviated septum. He did additional work (straightened my nose and shaved it down) admittedly I'm happy about the additional work, but it's incredibly unprofessional to proceed without first discussing it with me. Glad to be done with him (hopefully)
I wouldn't mind his prickly manner if I felt that he was a top-of-his-field doctor. The office itself is a disorganized mess and I had to confirm and reconfirm appointments after the secretary botched a referral. The topper was, after being told i had lymphoma, he followed it up with "you'll probably get it again in 15 or 20 years." Not exactly a soft touch. I'll be asking for a new ENT doctor when it's time for a followup.
Dr. Bernard Stanley Jackson's Credentials
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