Ratings for Dr. Galina Vorobeychik
Was very rude and dismissive. Spent 5 minutes tops with me before saying I probably just had anxiety, despite having no explanations for high levels of protein in my spinal fluid. Now on my hospital record it shows as I have anxiety... Which I don't. Turns out I have disc problems in my spine. That only took another two years to find out what was causing my symptoms
Recently had my first appt with Dr. V. She definitely knows her stuff and really works to get to the bottom of what's going on with you and what course of treatment is best for you. She was very professional and listened intently to everything I said. No she is not going to constantly smile ear-to-ear and talk to you like a bubbly 21 year old waitress at Cactus Club working for her tips (nothing against them). Dr V. obviously cares for her patients...her dedication to her research and thoughtfulness in the way she works for you shows that. Reception was very patient and kind as was the nurse I saw, Jill. Jill was very knowledgeable and made me feel comfortable. I was also very impressed by the resident at the clinic I saw, a young man whose name I don't recall. He was very professional with a wonderful bedside manner and will make a great Dr. I have had a lot of bad experiences with Drs and residents and am so grateful I have these people helping me with this new scary thing in my life. If you get to see Dr V and get care at this clinic you are lucky.
I have been seeing Dr. V for close to ten years now. I have Always found Dr V to be very polite and kind and compassionate. Dr V has always been informative and supportive in any treatments she may suggest and she has explained clearly why she felt they could benefit me. Her nurses are amazing, I am especially grateful to have Anna & Jill as an extension of Dr V for my in between questions and concerns. I have dealt with two different research/study specialists, most recently Tara, and they both went above and beyond dealing with any questions , concerns and sometimes fears i experienced. I could never express how much I appreciate all Dr V, her nurses , and the rest of the admin and support staff at the clinic do. as a team they work well together. After reading some of the other reports, i could agree that perhaps if one is unfamiliar with Dr V's cultural background and heavier accent she may initially appear a little stand offish, but I know she truly is a very thoughtful and kind person who wants to help ease any symptoms one may be having. Thank you Dr. V and your staff, and I agree, it cannot be easy trying to help those of us with MS knowing as yet there is no cure. I am secure in knowing I have you to turn to for my care and I am beyond happy to be your patient.
This has been a mixed bag experience for me. My biggest problem is that I still don't have a definitive diagnosis. However, seemingly, not for lack of trying... Dr. V. has tested almost everything... including some items not covered by MSP that I had to pay for out of pocket... (that was a surprise to everyone, apparently.) So, she only sees me once, then follows up 6 months later... after all the testing is done to tell me she has no answers for me and to say she needs to monitor me. Not really happy with this since my symptoms are much worse, especially my pain, and having no diagnosis means I cannot access resources and programs. She suggested that I get my family doctor to refer me to a specific pain doctor in burnaby and asked me if I had considered medical Marijuana use but them said that she doesn't prescribe it, that it would have to be through a pain specialist. As I sit writing this review, I believe that she has been quite thorough in investigating and testing what she can but because her fellow did the initial interview and exam, I do not think that she actually has a great clinical picture of me in her mind to go with her patient history and that is where part of her helpfulness starts to break down. Because she doesn't have the full story from me directly, the empathy isn't there as much as it should be. She doesn't communicate when follow up appointments are when you leave her office. If I want to see her before my next scheduled MRI, there usually needs to be some sort of emergency or referral from another doctor. However, I have learned to keep a bunch of her business cards in my wallet to hand out to doctors. If I am asked for my neurologists name is just hand it over. It is handy for when I have trips to the emergency or to the eye surgeon and he wanted to send a referral for a test to Dr. V. Anyway. This review may sound rather negative but I respect Dr. V. as a practitioner. I had another neurologist prior to her who was well regarded at Royal Columbian Hospital in New Westminster. He was not as thorough and seemed to guess incorrectly about almost everything including my diagnosis. The comparison is night and day.
While my previous experiences with Dr. Vorobeychik had been pleasant, the last two or three have been awful. The office has been very busy and as a result she seems rushed, unfriendly, and INCREDIBLY DISMISSIVE. In and out in a jiffy, and she makes me feel like SHE thinks I'm just imagining the life changing issues I have been dealing with. She snaps at her doctor-aid and did not listen to a WORD this man said regarding the quick physical he gave me before he came in. What's more is she did not look at ANY of my recent test results, or anything the other doctor had written down for her to look over. She ignored a letter another doctor had sent in to describe my situation. I want to like you, Dr. Vorobeychik, because the first few times I saw you you were so caring and helpful. You made me feel like getting better was 100% going to happen. Now you make me feel dismissed and like I'm wasting your time. I was TOLD to get in to see you quick as I could because I've been having sudden issues over the last 1.5 years that keep happening-- And you completely ignored me, and ignored the doctor that sent me to you to RULE OUT other issues before he can make his diagnosis.
I have been her patient since Jan 2007, when another neurologist diagnosed me with multiple sclerosis and sent me to her as she is an authority on this disease. Amidst all the frustration, heart break, fear and anger of my horrifying diagnosis, I found her to be someone I could count on to be on my side through this frightening journey. She couldn't have been more understanding and compassionate. On my first visit as well as all subsequent visits of the past 9 years, she always took the time to listen to me, explain things and suggest options. She is an excellent doctor, very knowledgeable and caring. I was surprised to read the previous reviewer calling her rude and dismissive, because my experience has been completely the opposite. However, when I thought about that last review a bit more, I can see that if someone is not familiar with her cultural background, she may appear a bit stand offish, but not rude or dismissive by any stretch of the imagination. Unfortunately, there are some tendencies out there to misunderstand or negatively perceive people who speak English with a heavy foreign accent. In this case, English is her second language, either her accent or her choice of words might've given the negative impression, but that's not how she really is. I consider myself lucky to be under her care for my condition.
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