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Rate Dr. Neil Pollock

Staff
Punctuality
Helpfulness
Knowledge

Dr. Neil Pollock's Ratings

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Great staff and virtually painless procedure. I would recommend the NSV

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flag | Submitted July 15, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Pollock is the absolute best at what he does, and his staff are very kind & helpful! The $300 for the VIP package is a bit steep for what it is, but other than that.. Zero complaints in the 3 separate procedures he's done for our family.

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flag | Submitted July 10, 2015

5
Staff
5
Punctuality
1
Helpfulness
5
Knowledge

There is no question that Dr. Pollock is an expert in what he does. His staff are great, and he knows what he is doing. However, his practise, and the way that he scams patients into paying an extra $300 for their treatment is absolutely unethical and shameful. His "VIP" package for vasectomies includes no-needle anesthetic, a bag of useless goodies (ice, a jock strap) AND phone consultations. So, it's fine that he's charging for the first two - those are comforts beyond basic medical care, and our gov't shouldn't pay for those. BUT, the phone consultations should absolutely be included in the $150 or so that he gets for doing the 10 min procedure in the first place. Instead, people that cannot afford $300 are forced to miss work, find childcare, and pay to get into the city and park for a 15 second (yes, it took less than 15 seconds!) consultation so that he can charge the gov't for a consultation fee, rather than not get paid for the 15 second phone call. And this is in addition to the $55 he charges for "processing"... something about being able to book online (even though this didn't work for us and we ended up calling in anyway). It's disgusting. Meanwhile, he is driving a Lambourghini. This is NOT the way the Canadian healthcare system is meant to work. This is disturbingly close to the American system, where rich people get richer, poor get poorer. Unfortunately, there is no competition in Vancouver, so his clinics have the monopoly and there's nothing that an be done. I'm horrified that he's getting away with this.

Was this rating useful? 4 [[ userState['ratings'][2842908].votes_count ]]

flag | Submitted June 19, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Pollock and his staff are amazing! We were very nervous about our 10-day old son's procedure, but Dr. Pollock and his team made us feel super comfortable. Thanks again for the excellent care! 5*****!

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flag | Submitted June 10, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We appreciate everything Dr. Pollock, and his staff did for our son, and our family !!!

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flag | Submitted May 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We recently had a circumcision done on our 5 year old with Dr. Pollock. We were a little worried about the process given the age of my child. The staff was very professional in explaining to us during the consultation about the process.

During the day of surgery, we could not have had a better experience. From the very beginning, we felt at ease and the procedure went extremely well with out son being calm during the entire time. Dr. Pollock was very professional and his technique was fast and precise.

After the surgery, we given clear instructions on how to care for our child and everything went well. We have visited Dr. Pollack for two more follow ups and we were treated to with the same professionalism and kindness by his entire office. We definitely recommend Dr Pollock and his staff to anyone!

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flag | Submitted April 29, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was very nervous. dr Pollock is very professional and put my mind at ease. Thank you.

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flag | Submitted April 23, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Professional, courteous, efficient. Hope post op goes as smoothly as op

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flag | Submitted April 21, 2015

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very efficient. Like a well oiled machine. The doctor made an uncomfortable situation as comfortable as possible.

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flag | Submitted April 17, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr.Pollock is very profesional at what he does. I had my 1 month old son circumcise 3 days ago and everything went well ..the staff are very friendly and very helpfful....i will definately recommend dr.pollock to everyone i know..PS New West location is better than the broadway loc..

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flag | Submitted April 16, 2015



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